F5F Stay Refreshed Hardware Desktop PC support#help Issue: System freezes when you hit the PC table very hard ;-;

PC support#help Issue: System freezes when you hit the PC table very hard ;-;

PC support#help Issue: System freezes when you hit the PC table very hard ;-;

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D
dsiout
Member
57
02-16-2022, 09:40 AM
#1
Here’s a revised version of your text:

So my system specs are as follows: CPU – Ryzen 5 3500X, Motherboard – Asus PRIME B450M-A, RAM – Corsair Vengeance RGB Pro 16GB (8x2), DDR4 3200MHz, Graphics Card – Gigabyte NVIDIA GeForce GTX 1650, PSU – Antec VP550 Plus.

The issue started when I moved my case on a separate table. If the table shifts slightly—like my chair hitting it or the case shaking—I notice my PC shuts down briefly, then turns off completely. After a few hours, it restarts itself. Sometimes it makes a strange noise and displays a blue screen with memory errors before going blank. It powers back on occasionally, but I have to repeatedly turn it off and on to get it working again.

A few months ago, I discovered a workaround: removing one of the RAM modules. Once I swapped it out, my PC would power up, then shut down again, and after replacing the other module, everything functioned normally once more.

Another thing that bothers me is that my motherboard seems to lack some screws. When I built this system, I didn’t realize anything was missing. Recently, I removed the whole setup and found that one of the power supply’s metal connectors was missing—specifically, the big 8-pin connector. That’s all the details I have about the problem.

I’ve been dealing with this for a long time, and now I need a solution. I have the funds to replace the faulty parts. Initially, I thought it might be a case or motherboard issue because there are several screws involved. Recently, I noticed the RAM model could also be defective. Upon opening the unit, I found a missing metal part from the power supply connector.

I’m feeling quite helpless right now. Please help me out!
D
dsiout
02-16-2022, 09:40 AM #1

Here’s a revised version of your text:

So my system specs are as follows: CPU – Ryzen 5 3500X, Motherboard – Asus PRIME B450M-A, RAM – Corsair Vengeance RGB Pro 16GB (8x2), DDR4 3200MHz, Graphics Card – Gigabyte NVIDIA GeForce GTX 1650, PSU – Antec VP550 Plus.

The issue started when I moved my case on a separate table. If the table shifts slightly—like my chair hitting it or the case shaking—I notice my PC shuts down briefly, then turns off completely. After a few hours, it restarts itself. Sometimes it makes a strange noise and displays a blue screen with memory errors before going blank. It powers back on occasionally, but I have to repeatedly turn it off and on to get it working again.

A few months ago, I discovered a workaround: removing one of the RAM modules. Once I swapped it out, my PC would power up, then shut down again, and after replacing the other module, everything functioned normally once more.

Another thing that bothers me is that my motherboard seems to lack some screws. When I built this system, I didn’t realize anything was missing. Recently, I removed the whole setup and found that one of the power supply’s metal connectors was missing—specifically, the big 8-pin connector. That’s all the details I have about the problem.

I’ve been dealing with this for a long time, and now I need a solution. I have the funds to replace the faulty parts. Initially, I thought it might be a case or motherboard issue because there are several screws involved. Recently, I noticed the RAM model could also be defective. Upon opening the unit, I found a missing metal part from the power supply connector.

I’m feeling quite helpless right now. Please help me out!

R
Ray_Of_Light
Member
76
02-16-2022, 09:40 AM
#2
Does your PC come with a hard drive? If so, consider removing it. Verify if the power cable to the PSU is secure or if the power brick is malfunctioning.
R
Ray_Of_Light
02-16-2022, 09:40 AM #2

Does your PC come with a hard drive? If so, consider removing it. Verify if the power cable to the PSU is secure or if the power brick is malfunctioning.

N
noodle54
Member
69
02-16-2022, 09:40 AM
#3
It might be due to a faulty PSU cable, something I've encountered before.
N
noodle54
02-16-2022, 09:40 AM #3

It might be due to a faulty PSU cable, something I've encountered before.

F
Fishy07x
Junior Member
20
02-16-2022, 09:40 AM
#4
I have a hard drive; I can try disconnecting it. The power cable to the PSU seems secure—I've confirmed that.
F
Fishy07x
02-16-2022, 09:40 AM #4

I have a hard drive; I can try disconnecting it. The power cable to the PSU seems secure—I've confirmed that.

F
FastMeetup
Junior Member
37
02-16-2022, 09:40 AM
#5
I think it might be related to the RAM or the motherboard instead of the PSU cable.
F
FastMeetup
02-16-2022, 09:40 AM #5

I think it might be related to the RAM or the motherboard instead of the PSU cable.

T
the5harkman
Senior Member
542
02-16-2022, 09:40 AM
#6
Inspect every link. Verify your power strip.
T
the5harkman
02-16-2022, 09:40 AM #6

Inspect every link. Verify your power strip.

N
narwhal_62
Member
200
02-16-2022, 09:40 AM
#7
Hard to tell. Most likely not ram unless its loose. The thing you're saying is that if you bang the table, PC shuts down, so most likely a problem with PSU or just the cable. It dosen't have to be some special cable. Any PSU power cable will do. You could for example test using your monitors power cable instead. If your PC has a hard drive (with a disk), you could try remowing that. If it's faulty it might be sensitve to movement (vibration).
N
narwhal_62
02-16-2022, 09:40 AM #7

Hard to tell. Most likely not ram unless its loose. The thing you're saying is that if you bang the table, PC shuts down, so most likely a problem with PSU or just the cable. It dosen't have to be some special cable. Any PSU power cable will do. You could for example test using your monitors power cable instead. If your PC has a hard drive (with a disk), you could try remowing that. If it's faulty it might be sensitve to movement (vibration).

R
ricby
Senior Member
681
02-16-2022, 09:40 AM
#8
I verified all details from the initial discussion. The only issue I noticed was the absence of a metal connection between the PSU and the motherboard 8-pin port.
R
ricby
02-16-2022, 09:40 AM #8

I verified all details from the initial discussion. The only issue I noticed was the absence of a metal connection between the PSU and the motherboard 8-pin port.

C
Cow_Boi
Member
153
02-16-2022, 09:40 AM
#9
I confirmed it's securely in position, nothing can shift it. After unplugging and plugging back in, it was difficult so it wasn't the problem. I hit the case hard and left it open, but no changes occurred. Then I shook the power cable—still nothing. Next, I shook the RAM; it froze but didn’t make any noise or shut down completely. After restarting, BIOS brought up Recovery. I restarted again and it was blank. Then I removed a RAM temporarily, and it booted perfectly.
C
Cow_Boi
02-16-2022, 09:40 AM #9

I confirmed it's securely in position, nothing can shift it. After unplugging and plugging back in, it was difficult so it wasn't the problem. I hit the case hard and left it open, but no changes occurred. Then I shook the power cable—still nothing. Next, I shook the RAM; it froze but didn’t make any noise or shut down completely. After restarting, BIOS brought up Recovery. I restarted again and it was blank. Then I removed a RAM temporarily, and it booted perfectly.

1
101pate
Member
73
02-16-2022, 09:41 AM
#10
Consider the RAM might be loose. Apply more pressure when connecting it. Your memory slot could be faulty. Additionally, attempt to remove the CMOS battery while the power supply is off for five minutes.
1
101pate
02-16-2022, 09:41 AM #10

Consider the RAM might be loose. Apply more pressure when connecting it. Your memory slot could be faulty. Additionally, attempt to remove the CMOS battery while the power supply is off for five minutes.

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