F5F Stay Refreshed Hardware Desktop PC stopping during gameplay?

PC stopping during gameplay?

PC stopping during gameplay?

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UnversedCake
Junior Member
39
11-02-2022, 07:20 AM
#1
Hello! I recently shared my experience regarding the problems I've been facing with my PC. After implementing the suggestions and still encountering issues, I wanted to ask once more with a fresh perspective. I’m not very familiar with computer systems, so I hope this explanation is clear.

About a month and a half ago, I assembled a new PC, but it has started shutting down during gaming sessions like Fortnite. The advice given previously was to replace the power supply unit (PSU). I managed to get a new one—switching from an MSI MAG A550BN 550W 80+ Bronze Certified ATX PSU to the Thermaltake Smart BX1 750W Bronze 80 Plus. However, even after this change, the system still powers off abruptly, typically between 10 to 25 minutes into a game. Monitoring temperatures showed the GPU reaching up to 90°C and shutting down shortly afterward.

Online searches suggested possible causes like motherboard or GPU faults. My brother recommended replacing the motherboard because it seemed to have limited space for a motherboard speaker, which wasn’t an option. He also mentioned using a tool called GPU Tweak 3 to adjust settings.

Could anyone offer guidance? Should I consider a new motherboard, or focus on the GPU (or both)? I’m feeling uncertain about the next steps after what seemed like the PSU being the main issue. Any advice would be really helpful!

Details:
- OS: Windows 11 Pro Ver. 23H2
- Motherboard: ASRock B660M Pro RS Micro ATX LGA1700
- CPU: Intel Core i5-13400 2.5 GHz 10-Core
- PSU: Thermaltake Smart BX1 750W Bronze 80 Plus
- GPU: XFX Speedster SWFT 319 Radeon RX 6800 16 GB Video Card
- CPU Cooler: Thermalright Peerless Assassin 66.17 CFM
- Memory: Silicon Power GAMING 32 GB (2 x 16 GB) DDR4-3200 CL16
- Storage: Leven JPS600 2 TB M.2-2280 PCIe 3.0 X4 NVME SSD
U
UnversedCake
11-02-2022, 07:20 AM #1

Hello! I recently shared my experience regarding the problems I've been facing with my PC. After implementing the suggestions and still encountering issues, I wanted to ask once more with a fresh perspective. I’m not very familiar with computer systems, so I hope this explanation is clear.

About a month and a half ago, I assembled a new PC, but it has started shutting down during gaming sessions like Fortnite. The advice given previously was to replace the power supply unit (PSU). I managed to get a new one—switching from an MSI MAG A550BN 550W 80+ Bronze Certified ATX PSU to the Thermaltake Smart BX1 750W Bronze 80 Plus. However, even after this change, the system still powers off abruptly, typically between 10 to 25 minutes into a game. Monitoring temperatures showed the GPU reaching up to 90°C and shutting down shortly afterward.

Online searches suggested possible causes like motherboard or GPU faults. My brother recommended replacing the motherboard because it seemed to have limited space for a motherboard speaker, which wasn’t an option. He also mentioned using a tool called GPU Tweak 3 to adjust settings.

Could anyone offer guidance? Should I consider a new motherboard, or focus on the GPU (or both)? I’m feeling uncertain about the next steps after what seemed like the PSU being the main issue. Any advice would be really helpful!

Details:
- OS: Windows 11 Pro Ver. 23H2
- Motherboard: ASRock B660M Pro RS Micro ATX LGA1700
- CPU: Intel Core i5-13400 2.5 GHz 10-Core
- PSU: Thermaltake Smart BX1 750W Bronze 80 Plus
- GPU: XFX Speedster SWFT 319 Radeon RX 6800 16 GB Video Card
- CPU Cooler: Thermalright Peerless Assassin 66.17 CFM
- Memory: Silicon Power GAMING 32 GB (2 x 16 GB) DDR4-3200 CL16
- Storage: Leven JPS600 2 TB M.2-2280 PCIe 3.0 X4 NVME SSD

A
aWeirdPikachu
Junior Member
4
11-03-2022, 03:47 PM
#2
The Thermaltake Smart models may not be up to par, which could be the problem.
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aWeirdPikachu
11-03-2022, 03:47 PM #2

The Thermaltake Smart models may not be up to par, which could be the problem.

K
ko94
Member
222
11-05-2022, 05:26 AM
#3
I don't believe it's the PSU since the problem kept happening.
It might be that the CPU is getting too hot and turning off. The GPU temperature is at 90°C, which is quite high. Have you checked the CPU temperature?
The cooler might not be installed correctly, or the thermal paste could have been applied wrong.
A possible cause is a faulty motherboard, but it's hard to confirm. Before blaming the motherboard, other parts should be checked.
You could take it to a repair shop and a technician can investigate further.
Computers shut down because of CPU overheating to avoid lasting damage.
Tell me about your situation and how many fans are there for cooling? Which ones are they?
K
ko94
11-05-2022, 05:26 AM #3

I don't believe it's the PSU since the problem kept happening.
It might be that the CPU is getting too hot and turning off. The GPU temperature is at 90°C, which is quite high. Have you checked the CPU temperature?
The cooler might not be installed correctly, or the thermal paste could have been applied wrong.
A possible cause is a faulty motherboard, but it's hard to confirm. Before blaming the motherboard, other parts should be checked.
You could take it to a repair shop and a technician can investigate further.
Computers shut down because of CPU overheating to avoid lasting damage.
Tell me about your situation and how many fans are there for cooling? Which ones are they?

M
MiRiKYT
Junior Member
6
11-25-2022, 10:32 AM
#4
The problem continuing might just be due to the user replacing a low-quality PSU with another similarly low-quality one.
M
MiRiKYT
11-25-2022, 10:32 AM #4

The problem continuing might just be due to the user replacing a low-quality PSU with another similarly low-quality one.

C
Cupcake_Rose
Posting Freak
844
11-25-2022, 01:41 PM
#5
It doesn't clarify the 90C GPU temperature, and why the problem remains the same even with an additional 200w. I'm not suggesting the PSU is strong, but it probably won't lead to shutdowns or overheating. I should inspect the cooler before attempting another component swap.
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Cupcake_Rose
11-25-2022, 01:41 PM #5

It doesn't clarify the 90C GPU temperature, and why the problem remains the same even with an additional 200w. I'm not suggesting the PSU is strong, but it probably won't lead to shutdowns or overheating. I should inspect the cooler before attempting another component swap.

C
crazy_crew
Member
112
11-25-2022, 03:06 PM
#6
Exactly.
C
crazy_crew
11-25-2022, 03:06 PM #6

Exactly.

L
luluj2015
Member
188
11-30-2022, 05:55 PM
#7
Ensure sufficient power reaches the GPU by using distinct PCIe cables from the PSU to each of the GPU's eight-pin connectors. Avoid utilizing multiple 6+2 pin connectors from a single cable.
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luluj2015
11-30-2022, 05:55 PM #7

Ensure sufficient power reaches the GPU by using distinct PCIe cables from the PSU to each of the GPU's eight-pin connectors. Avoid utilizing multiple 6+2 pin connectors from a single cable.

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CrazyBessyCat
Posting Freak
912
12-03-2022, 08:05 AM
#8
XFX is suitable for low-quality coolers; otherwise, the power supply matters. Changing a bad supply won't fix the issue. OP, consider removing the side of the case to test.
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CrazyBessyCat
12-03-2022, 08:05 AM #8

XFX is suitable for low-quality coolers; otherwise, the power supply matters. Changing a bad supply won't fix the issue. OP, consider removing the side of the case to test.

B
banshee45
Senior Member
726
12-07-2022, 07:21 AM
#9
Thank you for your input!
We adjusted it to use two cables, but the problem persists even with MSI Afterburner installed. The shutdown process now takes longer than before.
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banshee45
12-07-2022, 07:21 AM #9

Thank you for your input!
We adjusted it to use two cables, but the problem persists even with MSI Afterburner installed. The shutdown process now takes longer than before.

K
KilleurMiino
Member
166
12-07-2022, 07:31 AM
#10
I understand your suggestion. You could attempt to remove a cover and then use a fan directly on the motherboard to check if it helps.
K
KilleurMiino
12-07-2022, 07:31 AM #10

I understand your suggestion. You could attempt to remove a cover and then use a fan directly on the motherboard to check if it helps.