F5F Stay Refreshed Hardware Desktop PC shuts down with black screen during gaming. Need assistance!

PC shuts down with black screen during gaming. Need assistance!

PC shuts down with black screen during gaming. Need assistance!

B
bkisbeast1
Member
63
12-04-2022, 04:33 AM
#1
I recently assembled a gaming PC and am facing problems during gameplay where it unexpectedly switches to a black screen and freezes. The issue appears only with demanding titles like MW2 or Doom Eternal, working normally otherwise. It happens intermittently—sometimes after a few minutes, other times after 30 minutes—and the system becomes unresponsive, restarting abruptly. I can't continue playing without further complications for another day. It seems to occur roughly once per restart. All overclocking has been disabled and XMP settings turned off; drivers are up to date on Windows 11. The GPU reports BSODs, but all drivers and updates are present. CPU temperatures stay within limits during load tests, and stress tests showed no failures. I've changed power plans, reset everything, reinstalled Windows 10, and even swapped the power supply. Could this be a hardware fault? If so, which component should I prioritize replacing first?

System Specs:
- Motherboard: AS Rock X670E Taichi Carrera
- CPU: 7700X
- Cooler: H150i
- RAM: Corsair DDR5 32GB 6000MT/s C30
- GPU: EVGA 3080ti
- Boot Drive: FTW3 Ultra Gaming
- Storage: Samsung 960 EVO 500 GB
- PSU: EVGA SuperNova GT 1000W
B
bkisbeast1
12-04-2022, 04:33 AM #1

I recently assembled a gaming PC and am facing problems during gameplay where it unexpectedly switches to a black screen and freezes. The issue appears only with demanding titles like MW2 or Doom Eternal, working normally otherwise. It happens intermittently—sometimes after a few minutes, other times after 30 minutes—and the system becomes unresponsive, restarting abruptly. I can't continue playing without further complications for another day. It seems to occur roughly once per restart. All overclocking has been disabled and XMP settings turned off; drivers are up to date on Windows 11. The GPU reports BSODs, but all drivers and updates are present. CPU temperatures stay within limits during load tests, and stress tests showed no failures. I've changed power plans, reset everything, reinstalled Windows 10, and even swapped the power supply. Could this be a hardware fault? If so, which component should I prioritize replacing first?

System Specs:
- Motherboard: AS Rock X670E Taichi Carrera
- CPU: 7700X
- Cooler: H150i
- RAM: Corsair DDR5 32GB 6000MT/s C30
- GPU: EVGA 3080ti
- Boot Drive: FTW3 Ultra Gaming
- Storage: Samsung 960 EVO 500 GB
- PSU: EVGA SuperNova GT 1000W

C
CasperPromp
Member
64
12-04-2022, 04:33 AM
#2
Ensure your bios and drivers are current.
C
CasperPromp
12-04-2022, 04:33 AM #2

Ensure your bios and drivers are current.

C
CptCookies12
Member
134
12-04-2022, 04:33 AM
#3
Checked if I repositioned and reconnected everything. GPU performance stays stable during high demand. Verified using two distinct PCIe power cables from the PSU instead of a single Y-type. Likely resolved the issue.
C
CptCookies12
12-04-2022, 04:33 AM #3

Checked if I repositioned and reconnected everything. GPU performance stays stable during high demand. Verified using two distinct PCIe power cables from the PSU instead of a single Y-type. Likely resolved the issue.

D
DrinkMoreMilk
Junior Member
43
12-04-2022, 04:33 AM
#4
GPU, cooler, RAM sticks, and CPU were checked. I recently swapped out a different GPU in hopes it resolved the issue, but the same problem persists—only a critical error appears on the viewer when power is turned off and then restarted. No BSOD appears. Logs from HWInfo and lmk are available if you want to review anything I might have overlooked. Crash.CSV is included for your reference.
D
DrinkMoreMilk
12-04-2022, 04:33 AM #4

GPU, cooler, RAM sticks, and CPU were checked. I recently swapped out a different GPU in hopes it resolved the issue, but the same problem persists—only a critical error appears on the viewer when power is turned off and then restarted. No BSOD appears. Logs from HWInfo and lmk are available if you want to review anything I might have overlooked. Crash.CSV is included for your reference.

C
CaptKrazy
Member
234
12-04-2022, 04:33 AM
#5
Current information available
Both sources are recent
C
CaptKrazy
12-04-2022, 04:33 AM #5

Current information available
Both sources are recent