F5F Stay Refreshed Hardware Desktop PC shuts down unexpectedly, screen flickers off, yet keyboard input works and background processes continue running.

PC shuts down unexpectedly, screen flickers off, yet keyboard input works and background processes continue running.

PC shuts down unexpectedly, screen flickers off, yet keyboard input works and background processes continue running.

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eduardodd08
Posting Freak
852
07-09-2021, 05:16 AM
#1
My PC often crashes without a clear reason, whether I'm using it heavily or just browsing. The unusual thing is that I can still hear sounds from my headphones and my inputs are recognized, like pausing and playing music. I think the issue might be related to the display or GPU, but I don’t see any error codes from the debug LEDs. Only a full restart solves the problem, but then everything feels back to normal. The specs I have are: Ryzen 5600X, stock cooler, RX 3070 Ti, DDR4 3600MHz, ASRock B550 Pro, PSU Corsair 3500x RGB. I've checked CPU temperatures and run stress tests with Cinebench (not tried AIDA64), GPU temps look fine. Windows reinstallation is what helped.
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eduardodd08
07-09-2021, 05:16 AM #1

My PC often crashes without a clear reason, whether I'm using it heavily or just browsing. The unusual thing is that I can still hear sounds from my headphones and my inputs are recognized, like pausing and playing music. I think the issue might be related to the display or GPU, but I don’t see any error codes from the debug LEDs. Only a full restart solves the problem, but then everything feels back to normal. The specs I have are: Ryzen 5600X, stock cooler, RX 3070 Ti, DDR4 3600MHz, ASRock B550 Pro, PSU Corsair 3500x RGB. I've checked CPU temperatures and run stress tests with Cinebench (not tried AIDA64), GPU temps look fine. Windows reinstallation is what helped.

M
Magundore
Member
219
07-09-2021, 05:54 AM
#2
Have you verified that drivers are current? Additionally, consider running a Windows memory test.
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Magundore
07-09-2021, 05:54 AM #2

Have you verified that drivers are current? Additionally, consider running a Windows memory test.

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MyLym
Member
75
07-15-2021, 09:40 PM
#3
Looks like GPU TDRs stemming from unstable RAM. Turn off XMP settings and run a test. If you've installed RAM from various sources—even identical models—and you're using 3600 MHz with XMP active, that could be the cause.
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MyLym
07-15-2021, 09:40 PM #3

Looks like GPU TDRs stemming from unstable RAM. Turn off XMP settings and run a test. If you've installed RAM from various sources—even identical models—and you're using 3600 MHz with XMP active, that could be the cause.

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IPS10
Senior Member
623
07-22-2021, 12:00 PM
#4
For the update, I performed a fresh reinstall and refreshed all chipset and GPU drivers.
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IPS10
07-22-2021, 12:00 PM #4

For the update, I performed a fresh reinstall and refreshed all chipset and GPU drivers.

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Shaymin2004
Junior Member
14
07-23-2021, 09:44 PM
#5
I attempted to turn off XMP, but it didn't resolve the issue. The system still crashed unexpectedly.
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Shaymin2004
07-23-2021, 09:44 PM #5

I attempted to turn off XMP, but it didn't resolve the issue. The system still crashed unexpectedly.

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Karriz
Member
210
07-25-2021, 07:19 AM
#6
Have you refreshed the motherboard's UEFI? You might find this update manual useful.
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Karriz
07-25-2021, 07:19 AM #6

Have you refreshed the motherboard's UEFI? You might find this update manual useful.

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gamer26116
Junior Member
13
07-29-2021, 03:28 AM
#7
Update BIOS and chipset drivers. If this continues, you might require new RAM with a different type. Ensure it’s set on the motherboard’s QVL.
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gamer26116
07-29-2021, 03:28 AM #7

Update BIOS and chipset drivers. If this continues, you might require new RAM with a different type. Ensure it’s set on the motherboard’s QVL.