F5F Stay Refreshed Hardware Desktop PC shuts down unexpectedly following the installation of two extra RAM modules

PC shuts down unexpectedly following the installation of two extra RAM modules

PC shuts down unexpectedly following the installation of two extra RAM modules

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HarryStar
Member
50
09-02-2020, 08:47 PM
#1
I installed two additional RAM modules on my PC and noticed it began restarting unpredictably. The system details are as follows: motherboard model ASUS Prime B550-Plus Gaming, CPU 3800X, 16GB RAM from Corsair Vengeance LPX at 3200MHz, and a 32GB total RAM detected under the performance settings in Task Manager. All RAM sticks were ordered four months apart. During assembly, I set the RAM to DOCP mode and kept BIOS unchanged except for fan settings. Interestingly, after each restart, the BT keyboard wasn’t automatically recognized—typically it takes 1-2 minutes for Windows to detect it.
H
HarryStar
09-02-2020, 08:47 PM #1

I installed two additional RAM modules on my PC and noticed it began restarting unpredictably. The system details are as follows: motherboard model ASUS Prime B550-Plus Gaming, CPU 3800X, 16GB RAM from Corsair Vengeance LPX at 3200MHz, and a 32GB total RAM detected under the performance settings in Task Manager. All RAM sticks were ordered four months apart. During assembly, I set the RAM to DOCP mode and kept BIOS unchanged except for fan settings. Interestingly, after each restart, the BT keyboard wasn’t automatically recognized—typically it takes 1-2 minutes for Windows to detect it.

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KILLZOR3000
Junior Member
9
09-03-2020, 05:24 AM
#2
This update typically resolves memory issues.
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KILLZOR3000
09-03-2020, 05:24 AM #2

This update typically resolves memory issues.

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Blackfin323
Junior Member
34
09-04-2020, 05:40 PM
#3
It could be a simple workaround, but changing the BIOS settings and toggling docp again might have resolved the problem.
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Blackfin323
09-04-2020, 05:40 PM #3

It could be a simple workaround, but changing the BIOS settings and toggling docp again might have resolved the problem.