F5F Stay Refreshed Hardware Desktop PC shuts down unexpectedly even when BIOS is active.

PC shuts down unexpectedly even when BIOS is active.

PC shuts down unexpectedly even when BIOS is active.

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Lazer18
Member
69
11-05-2018, 11:56 AM
#1
My machine shut down unexpectedly right after I finished work, though the fans kept running and the lights stayed on. After restarting, I checked the event viewer and saw a serious kernel error 41—more frequent than expected. I tried rebooting again, but it stopped within about an hour. It’s strange that the fans continue spinning even without a display. Here’s a sample video: https://youtu.be/h3Pf8HbboM8 I’ve gone through almost every possible fix—reset CMOS, re-seat RAM, verified all connections, even rebuilt the whole setup. I also swapped out the power supply, but nothing helped. This seems to point toward a CPU or motherboard problem. Here are the specs: Ryzen 5 2600X, ASUS RX 580 GPU, Corsair 3000MHz, 16GB RAM, MSI B450, Tomahawk MAX EVGA 600W2, 200W PSU.
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Lazer18
11-05-2018, 11:56 AM #1

My machine shut down unexpectedly right after I finished work, though the fans kept running and the lights stayed on. After restarting, I checked the event viewer and saw a serious kernel error 41—more frequent than expected. I tried rebooting again, but it stopped within about an hour. It’s strange that the fans continue spinning even without a display. Here’s a sample video: https://youtu.be/h3Pf8HbboM8 I’ve gone through almost every possible fix—reset CMOS, re-seat RAM, verified all connections, even rebuilt the whole setup. I also swapped out the power supply, but nothing helped. This seems to point toward a CPU or motherboard problem. Here are the specs: Ryzen 5 2600X, ASUS RX 580 GPU, Corsair 3000MHz, 16GB RAM, MSI B450, Tomahawk MAX EVGA 600W2, 200W PSU.

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136
11-05-2018, 01:42 PM
#2
I'm considering either a memory card or graphics card problem.
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TheLittleChief
11-05-2018, 01:42 PM #2

I'm considering either a memory card or graphics card problem.

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elliesberrie
Member
117
11-05-2018, 03:30 PM
#3
I'm considering using the CPU. Quickly test in BIOS to lower its voltage to around 1.2. Be cautious not to input an incorrect value while doing it fast. You might need to retry if it powers off prematurely. Check if this approach works.
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elliesberrie
11-05-2018, 03:30 PM #3

I'm considering using the CPU. Quickly test in BIOS to lower its voltage to around 1.2. Be cautious not to input an incorrect value while doing it fast. You might need to retry if it powers off prematurely. Check if this approach works.

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stefan1213
Junior Member
8
11-05-2018, 06:11 PM
#4
I've never had any issues with either unfortunately, however the GPU does always provide an image when my pc does boot, and the fans also still spin... as for my CPU, I have no way to test that Think its worth getting a new MB or should I wait for a reply with a possible solution?
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stefan1213
11-05-2018, 06:11 PM #4

I've never had any issues with either unfortunately, however the GPU does always provide an image when my pc does boot, and the fans also still spin... as for my CPU, I have no way to test that Think its worth getting a new MB or should I wait for a reply with a possible solution?

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Dylpiklets
Junior Member
9
11-05-2018, 07:20 PM
#5
It seems you're not fond of your RAM.
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Dylpiklets
11-05-2018, 07:20 PM #5

It seems you're not fond of your RAM.

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Diabolo09
Junior Member
11
11-06-2018, 01:34 PM
#6
I've been using this computer for more than a year, RAM is okay. Both memory slots appear in BIOS, and I even changed them to verify.
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Diabolo09
11-06-2018, 01:34 PM #6

I've been using this computer for more than a year, RAM is okay. Both memory slots appear in BIOS, and I even changed them to verify.

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Cyanstrophic
Senior Member
668
11-08-2018, 03:11 AM
#7
If the problem were a CPU issue, it's unlikely the system would power off in BIOS. It seems more likely the issue lies with your motherboard or power supply. I'd consider switching to a different power supply as it's less expensive and simpler to test.
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Cyanstrophic
11-08-2018, 03:11 AM #7

If the problem were a CPU issue, it's unlikely the system would power off in BIOS. It seems more likely the issue lies with your motherboard or power supply. I'd consider switching to a different power supply as it's less expensive and simpler to test.

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GangstaHobo3
Junior Member
23
11-08-2018, 06:24 AM
#8
I've already tried it on another PSU, same issue I'm facing now. Since I'm using a beta BIOS, I'll update to a non-beta version to check. If that doesn't work, I'll have to purchase a new unit.
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GangstaHobo3
11-08-2018, 06:24 AM #8

I've already tried it on another PSU, same issue I'm facing now. Since I'm using a beta BIOS, I'll update to a non-beta version to check. If that doesn't work, I'll have to purchase a new unit.

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ali_styler
Junior Member
23
11-28-2018, 06:30 AM
#9
Try on another RAM stick and check the functionality.
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ali_styler
11-28-2018, 06:30 AM #9

Try on another RAM stick and check the functionality.

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Jarzzermann
Posting Freak
788
12-03-2018, 11:14 PM
#10
I believe I’ve reduced the options to either GPU or MB. It seems unlikely to be CPU since the pins are intact and I’ve maintained good care of it over the past year. After further testing and updating the BIOS, a VGA light appears, suggesting no GPU was detected. Switching to a different PCI slot didn’t help. Should I upgrade to something better than the RX 580 or is it still MB?
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Jarzzermann
12-03-2018, 11:14 PM #10

I believe I’ve reduced the options to either GPU or MB. It seems unlikely to be CPU since the pins are intact and I’ve maintained good care of it over the past year. After further testing and updating the BIOS, a VGA light appears, suggesting no GPU was detected. Switching to a different PCI slot didn’t help. Should I upgrade to something better than the RX 580 or is it still MB?

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