PC shuts down unexpectedly during games – checked all options, nothing works.
PC shuts down unexpectedly during games – checked all options, nothing works.
I’ve been struggling a lot lately. I’m completely drained—tired beyond words. My PC has been shutting down automatically every week while I’m gaming, no matter what titles I play—whether it’s Cyberpunk 2077, The Last of Us Part I, or Horizon Forbidden West. It always restarts abruptly with intense glitches and a sudden black screen before the alarm sounds. Then I hear the Windows greeting. My motherboard seems stuck on the white LED, and I keep seeing a Kernel-41 error. It’s frustrating, especially since I’ve tried almost everything: swapped the board, upgraded power supply, changed RAM, updated drivers, adjusted settings, even moved the machine around. I’ve also experimented with different refresh rates, disabled power-saving features, and even used alternate cables and monitors. Still, it keeps failing. I’m starting to lose hope.
I'm exploring alternative solutions as well. It doesn't appear to be resolving. Updated the settings to Enabled and adjusted the Power Supply Idle Control to Typical. Let's check.
I’m starting to think there might be a compatibility problem between the B550 chipset (particularly on ASUS B550 boards) and the RX 6XXX XT cards. It seems the graphics driver isn’t working properly. I’ve noticed this before with an X79 chipset and GTX 10 series cards—it never got resolved, showing up in both Windows and Linux whether you were playing or not. When I swapped to a newer card, the problem disappeared. I’m skeptical this is unique to your setup, but others might have reported the same. I mentioned in your post that chipset drivers could be the culprit, and I still think that’s possible given the similar components we tested. If not, the issue might lie elsewhere—likely in AMD or ASUS driver support. Instead of searching for Kernel error ID 41, check the Event Viewer just before the event; it should give you more clues about what caused it.
Is this my monitor? Is it my AMD CPU? Is it my GPU? I am so confused. I don't think it is my monitor. So, something regarding CPU or GPU? So I should've gone for Intel or NVIDIA? Here is the info: 4:00:57 - File System Filter 'npsvctrig' (10.0, 1978-05-14T13:13:30.000000000Z) has successfully loaded and registered with Filter Manager. 4:00:57 - [CRITICAL] The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Then 4:02:07 - DHCPv4 is waiting on DHCPv6 service to stop 4:02:07 - [ERROR] Device Association Service detected an endpoint discovery failure. Then 4:05:24 - [WARNING] The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user [computer name]\narut SID (S-1-5-21-832927817-1512349839-1773223518-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. 4:05:44 - [ERROR] The server Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter did not register with DCOM within the required timeout.
Have you checked if the PC works on another power source or location? It might be an issue with the home's electrical system.
Only gaming matters. I can run the PC for hours without interruption. It works perfectly for music production and video editing. I’m planning to use a UPS to keep it running. Getting the funds for one is tough right now. I’m unsure which option is best. Prices have jumped to 1,000 AED or more than $200.
Consider turning off the Windows Update service. It bothers me a lot—it caused my PC to restart several times during games a few years ago because Windows thought it was a normal time for a reboot. Any sounds from the BIOS? And do you have any temperature readings?
Whenever I run games, the processor stays around 70-80°C and the GPU does the same. There are no beeps from the BIOS, and nothing unusual is happening.