PC shuts down games unexpectedly, sometimes stops working and then restarts.
PC shuts down games unexpectedly, sometimes stops working and then restarts.
My pre-built PC has encountered several problems over the past two months. I recently replaced a set of RAM, adding two 32GB sticks that were four times my previous configuration, along with faster speeds. After installing the new RAM, my system started experiencing issues. Although the problem has been resolved, my CPU began overheating—possibly because the cooler was failing, as it was an inferior Intel model—and I addressed it by applying fresh thermal paste and eventually replacing the cooler entirely. Since then, crashes still occur, though less often. They mainly happen during demanding games, but I’m unsure of the exact cause. I’ve monitored temperatures during these incidents, keeping them consistently below mid-70s. I’ve performed several system scans, and initially suspected drive failure or malware, both of which turned out to be false. I’ve updated all my drivers, yet the issue persists. My only remaining thought is that my PSU might not be delivering enough wattage, but calculations from Newegg suggest it should match the rated output. Since the discrepancy isn’t clear, I’m unsure if testing it further would help. Below are the PC specifications.
I acknowledge I overlooked something—my main concern is random crashes during mid-game, where the game closes and I have to restart. On rare occasions, it even causes the whole system to crash, though it usually follows a couple of game failures.
Current PC specs
CPU: i7 11700F
GPU: RTX 3060 (8GB)
RAM: now 64GB at 3200 MHz
Amount of SSDs: two M.2 drives, one is my boot drive (500GB) and the other is a general drive (2TB)
PSU: unclear model, but I’m certain it’s 600W based on online specs
New CPU cooler: please advise!
If you have any other suggestions or tests to run before buying a replacement PSU, feel free to let me know.
Hello there, new member!
Note: I’m not certain of the name, but I can tell it’s likely 600W based on the details online.
We should identify the PSU’s brand and model as well as its age. The advertised power is 600W.
Please remove both side panels from the case and examine the sticker on the back panel of the PSU.
RAM: currently, 64GB at 3200MHz.
Do you have a link to the RAM you’re using? If you upgraded it after buying the system, consider mentioning the time difference between purchases.
Make and model of your motherboard? BIOS version for your motherboard?
Motherboard: GIGABYTE B560 DS3H AC-Y1, BIOS version F4
the PSU is in a difficult position because the case forces me to remove it to inspect it... I'll have to wait until later since I can't do it right now. The RAM is
Crucial Pro 64gb