F5F Stay Refreshed Hardware Desktop PC shuts down after 30 minutes of operation - lasts up to 40 minutes.

PC shuts down after 30 minutes of operation - lasts up to 40 minutes.

PC shuts down after 30 minutes of operation - lasts up to 40 minutes.

M
MinaMoo
Member
Find
210
07-01-2025, 02:21 PM
#1
Hello, i have a new pc and it crashes every 30 min sometimes i can use it for Hours and then it crashes again...
i noticed somtimes afther crash is the wirless disabled and then i need to restart my pc again to make it work
i have since yesterday WinDbg
CPU:Intel Core i9-14900k
CPU cooler:Arctic Liquid Freezer III 420
Motherboard:
ProArt Z790-CREATOR WIFI
Ram:
Kingston FURY Beast
2x32Gb
SSD/M2
WD Black SN850X (4000 GB, M.2 2280), SSD
(Slot1)
WD Black SN850X (4000 GB, M.2 2280), SSD
(Slot 3)
GPU:RTX4080 Super
PSU:BE Quiet! Dark Power 13 1000W Atx 3.0
Chassis:Fractal Design GEH North XL CHARCOAL
OS: Win11 pro
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd40f339f1010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff802a1001a40, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1031
Key : Analysis.Elapsed.mSec
Value: 1854
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 218
Key : Analysis.Init.Elapsed.mSec
Value: 3588
Key : Analysis.Memory.CommitPeak.Mb
Value: 98
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x116
Key : Bugcheck.Code.TargetModel
Value: 0x116
Key : Dump.Attributes.AsUlong
Value: 21808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: 0x116_IMAGE_nvlddmkm.sys
Key : Failure.Hash
Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Key : Hypervisor.Enlightenments.ValueHex
Value: 7417df84
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 55185662
Key : Hypervisor.Flags.ValueHex
Value: 34a10fe
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 3f7
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffd40f339f1010
BUGCHECK_P2: fffff802a1001a40
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
FILE_IN_CAB: 010925-7718-01.dmp
DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump
FAULTING_THREAD: ffffd40f31df3300
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd40f339f1010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff8181`4ef6a808 fffff802`84e2b5ad : 00000000`00000116 ffffd40f`339f1010 fffff802`a1001a40 ffffffff`c000009a : nt!KeBugCheckEx
ffff8181`4ef6a810 fffff802`850b5bbe : fffff802`a1001a40 ffffd40f`385100d0 00000000`00002000 ffffd40f`38510190 : dxgkrnl!TdrBugcheckOnTimeout+0x101
ffff8181`4ef6a850 fffff802`84e3a4f1 : ffffd40f`38861000 00000000`00000000 00000000`00000004 00000000`00000000 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
ffff8181`4ef6a880 fffff802`84e70935 : ffffa580`35930180 ffffd40f`31df3300 ffffd40f`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x589
ffff8181`4ef6a910 fffff802`84e70a92 : ffffd40f`22463260 ffffd40f`106eb8e0 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffff8181`4ef6a940 fffff802`f1b704a2 : ffffd40f`31df3300 ffffd40f`107a4ab0 ffffd40f`107a4a00 ffffd40f`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffff8181`4ef6a980 fffff802`f1c5585a : ffffd40f`31df3300 ffffd40f`31df3300 fffff802`f1b702f0 ffffd40f`107a4ab0 : nt!ExpWorkerThread+0x1b2
ffff8181`4ef6ab30 fffff802`f1e7ae54 : ffffa580`35b6b180 ffffd40f`31df3300 fffff802`f1c55800 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffff8181`4ef6ab80 00000000`00000000 : ffff8181`4ef6b000 ffff8181`4ef64000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nvlddmkm+1701a40
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .process /r /p 0xffffd40f106ca040; .thread 0xffffd40f31df3300 ; kb
_____________________________________________________________________________________________________________
i reinstalled the gpu driver and i get still carshes
i someone can help me pls to fix my new pc i will never forget ur Help!
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------
Reply
Reply
M
MinaMoo
07-01-2025, 02:21 PM #1

Hello, i have a new pc and it crashes every 30 min sometimes i can use it for Hours and then it crashes again...
i noticed somtimes afther crash is the wirless disabled and then i need to restart my pc again to make it work
i have since yesterday WinDbg
CPU:Intel Core i9-14900k
CPU cooler:Arctic Liquid Freezer III 420
Motherboard:
ProArt Z790-CREATOR WIFI
Ram:
Kingston FURY Beast
2x32Gb
SSD/M2
WD Black SN850X (4000 GB, M.2 2280), SSD
(Slot1)
WD Black SN850X (4000 GB, M.2 2280), SSD
(Slot 3)
GPU:RTX4080 Super
PSU:BE Quiet! Dark Power 13 1000W Atx 3.0
Chassis:Fractal Design GEH North XL CHARCOAL
OS: Win11 pro
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd40f339f1010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff802a1001a40, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1031
Key : Analysis.Elapsed.mSec
Value: 1854
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 218
Key : Analysis.Init.Elapsed.mSec
Value: 3588
Key : Analysis.Memory.CommitPeak.Mb
Value: 98
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x116
Key : Bugcheck.Code.TargetModel
Value: 0x116
Key : Dump.Attributes.AsUlong
Value: 21808
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: 0x116_IMAGE_nvlddmkm.sys
Key : Failure.Hash
Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Key : Hypervisor.Enlightenments.ValueHex
Value: 7417df84
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 55185662
Key : Hypervisor.Flags.ValueHex
Value: 34a10fe
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 3f7
BUGCHECK_CODE: 116
BUGCHECK_P1: ffffd40f339f1010
BUGCHECK_P2: fffff802a1001a40
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
FILE_IN_CAB: 010925-7718-01.dmp
DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump
FAULTING_THREAD: ffffd40f31df3300
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffd40f339f1010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffff8181`4ef6a808 fffff802`84e2b5ad : 00000000`00000116 ffffd40f`339f1010 fffff802`a1001a40 ffffffff`c000009a : nt!KeBugCheckEx
ffff8181`4ef6a810 fffff802`850b5bbe : fffff802`a1001a40 ffffd40f`385100d0 00000000`00002000 ffffd40f`38510190 : dxgkrnl!TdrBugcheckOnTimeout+0x101
ffff8181`4ef6a850 fffff802`84e3a4f1 : ffffd40f`38861000 00000000`00000000 00000000`00000004 00000000`00000000 : dxgkrnl!ADAPTER_RENDER::Reset+0x12a
ffff8181`4ef6a880 fffff802`84e70935 : ffffa580`35930180 ffffd40f`31df3300 ffffd40f`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x589
ffff8181`4ef6a910 fffff802`84e70a92 : ffffd40f`22463260 ffffd40f`106eb8e0 00000000`00000000 00000000`00000000 : dxgkrnl!TdrResetFromTimeout+0x15
ffff8181`4ef6a940 fffff802`f1b704a2 : ffffd40f`31df3300 ffffd40f`107a4ab0 ffffd40f`107a4a00 ffffd40f`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x22
ffff8181`4ef6a980 fffff802`f1c5585a : ffffd40f`31df3300 ffffd40f`31df3300 fffff802`f1b702f0 ffffd40f`107a4ab0 : nt!ExpWorkerThread+0x1b2
ffff8181`4ef6ab30 fffff802`f1e7ae54 : ffffa580`35b6b180 ffffd40f`31df3300 fffff802`f1c55800 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffff8181`4ef6ab80 00000000`00000000 : ffff8181`4ef6b000 ffff8181`4ef64000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nvlddmkm+1701a40
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .process /r /p 0xffffd40f106ca040; .thread 0xffffd40f31df3300 ; kb
_____________________________________________________________________________________________________________
i reinstalled the gpu driver and i get still carshes
i someone can help me pls to fix my new pc i will never forget ur Help!
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------

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Reply
U
Unoree
Member
Find
161
07-01-2025, 02:21 PM
#2
Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
You might want to use DDU to remove all GPU drivers(Intel, AMD and Nvidia, assuming Nvidia since I see nvlddmkm.sys as the item that got flagged) in Safe Mode, then manually install the latest GPU driver sourced from Nvidia's support site(again assuming you have an Nvidia GPU in your build/laptop looking at the nvlddmkm.sys mentioned above) in an elevated command, i.e, Right click installer>Run as Administrator.
Reply
Reply
U
Unoree
07-01-2025, 02:21 PM #2

Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
You might want to use DDU to remove all GPU drivers(Intel, AMD and Nvidia, assuming Nvidia since I see nvlddmkm.sys as the item that got flagged) in Safe Mode, then manually install the latest GPU driver sourced from Nvidia's support site(again assuming you have an Nvidia GPU in your build/laptop looking at the nvlddmkm.sys mentioned above) in an elevated command, i.e, Right click installer>Run as Administrator.

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I
ItzRicky__
Member
Find
62
07-01-2025, 02:21 PM
#3
hello thank you for your quick response. i used ddu to remove all gpu drivers yesterday and followed all the steps, but the issue persists. i can play games without problems sometimes, but when watching videos or producing music in my daw it crashes, freezes the pc for a second, then goes black and restarts automatically. this problem keeps happening.
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I
ItzRicky__
07-01-2025, 02:21 PM #3

hello thank you for your quick response. i used ddu to remove all gpu drivers yesterday and followed all the steps, but the issue persists. i can play games without problems sometimes, but when watching videos or producing music in my daw it crashes, freezes the pc for a second, then goes black and restarts automatically. this problem keeps happening.

Reply
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