PC setup is extremely sluggish. Graphics card isn't performing well.
PC setup is extremely sluggish. Graphics card isn't performing well.
Hello everyone, I recently installed a new PC and am still dealing with several problems. Since I mostly work at a desk, diagnosing these issues has been quite challenging. I've tried almost everything, but it seems each fix leads to another problem. Here are the details:
Processor: i9 14900K
Graphics: ASUS TUF RTX 4090 OC edition
Power Supply: MSI MPG A1000G 1000W 80 Plus Gold
Storage: Samsung 990 Pro 2TB MOBO: STRIX Z790-A Gaming
Operating System: Windows 11 Pro
Monitor: Samsung G9 OLED
Issues I'm facing:
- Game stuttering occurs in both full-screen and windowed mode
- The PC freezes completely when launching new processes
- Drag-and-drop actions become slow and unstable
- GPU performance is weak; time monitoring shows a score of 18k
- BSOD appears with system service exceptions, boot drive issues, and memory errors
Actions taken:
- Ran DDU and performed a clean driver install
- Updated BIOS
- Used Samsung Magician to check SSD temperature and overheating
- Conducted 8-hour memtest86 at default speeds (no errors)
- Reinstalled drivers from the official site for all components
- Monitored GPU temperatures; used DP and HDMI cables, enabled XMP settings
- Set FPS limit to 80 for one game (Halo Infinite) to stabilize stuttering
- Performed a 3D benchmark test; initially achieved high FPS but dropped to half after restart
Notes:
- Stuttering stopped temporarily when FPS was capped at 80 in Halo
- Fallout 4 crashes randomly
- First 3D benchmark showed strong performance until static display appeared
- Memory issues likely stemmed from overclocking attempts via XMP
My plan:
- Consider replacing the SSD or GPU if they’re faulty
- Have another MOBO and fresh RAM ready for swap
- I have 10 days to exchange the GPU and 12 days to return the SSD
I’m trying to avoid the GPU since it’s on backorder, which might delay my replacement.
Updated: January 12, 2024 by sadboiii (additional details omitted)
Updated the entry with the correct model details.
PSU: MSI MPG A1000G 1000W 80 Plus Gold Power Supply MPGA1000GF
Edited: January 12, 2024 by sadboiii
When I added this note, I didn't notice the image OP shared. It seems like the GPU might be offline.
I performed a Windows media setup from a USB drive. At first, I had bloatware installed (Armor Crate), but after learning about it, I downloaded the official Armor Crate Unisntaller from the website and reinstalled all my drivers from the official site. I plan to do that again. Can you explain why you wouldn't consider that the GPU is having no problems? It's showing benchmarks nearly 50% worse than expected. Also, the image you shared seems to be an artifact correction. Updated January 12, 2024 by sadboiii
Based on your description, I didn't immediately eliminate the possibility, but I thought you might have another problem or if the issue lies with the video card, it could be underperforming or failing. If you cleaned up the Windows installation and the problem persisted, you could test the PC using the CPU's integrated graphics to see if it resolves. To confirm, try swapping the card in another machine or using a different one here. If you strongly believe the 4090 is defective, reach out to the retailer for assistance—they may be able to replace it for you depending on your location and purchase details.
The image appears to indicate GPU memory issues. None of my usual problems will cause random rainbow screens. You should have the minidump files in C:\windows\minidump. Move the entire folder to your desktop, then share the DMP files from there. They’ll help identify the exact cause of the crashes.
I experienced memory BSOD but now comprehend the reason behind the problem, so any RAM-related BSOD has been resolved. The files listed are: 010824-16000-01.dmp, 010824-18406-01.dmp, 010824-20921-01.dmp, 010924-18078-01.dmp, and 011024-21015-01.dmp.
These look like RAM, possibly storage. I haven't seen that BSOD screen before, but there is currently a bug in Windows where you can get a BSOD screen that looks like this if you have a monitor that is higher resolution than 1080p (To clarify, the monitor doesn't cause the crash, it just makes the BSOD screen look glitched). No idea if it's related to what you have. Storage and RAM can look a lot like each other because low priority data in RAM is moved to disk in the page file (and back to RAM when needed) so what it looks like can depend on where the corruption is detected. At least one of the crashes look like they are from Driver Verifier. If you have manually used Driver Verifier, please don't do that. Windows key + R, enter Verifier, delete existing settings. 7200MT/s on four RAM sticks is really high. Even with two sticks it's high. Try setting it to 5600 and see if you still crash. If it's stable, gradually increase the speed.