F5F Stay Refreshed Software PC Gaming PC restarts unexpectedly while playing games

PC restarts unexpectedly while playing games

PC restarts unexpectedly while playing games

V
velocity0621
Member
58
08-12-2017, 02:09 AM
#1
Hello,
I've been experiencing random PC reboots at unpredictable times while playing games such as GTA V and Phasmophobia.
My system specs are:
Asus Z370p
i7-8700k
GTX 1060
750w PSU
liquid cooler
and 2 fans
I've tried reinstalling Windows, updating drivers, updating Windows, and changing the PSU, but nothing seems to resolve the issue.
V
velocity0621
08-12-2017, 02:09 AM #1

Hello,
I've been experiencing random PC reboots at unpredictable times while playing games such as GTA V and Phasmophobia.
My system specs are:
Asus Z370p
i7-8700k
GTX 1060
750w PSU
liquid cooler
and 2 fans
I've tried reinstalling Windows, updating drivers, updating Windows, and changing the PSU, but nothing seems to resolve the issue.

A
AzeDark
Member
73
08-12-2017, 12:28 PM
#2
Have you verified the temperatures on your system? What is the model of the power supplies?
A
AzeDark
08-12-2017, 12:28 PM #2

Have you verified the temperatures on your system? What is the model of the power supplies?

I
iTYB
Junior Member
1
08-17-2017, 08:08 AM
#3
The GPU operates at about 60 degrees during playback and the CPU at around 70 degrees. The PSU model is 750w Superflower Leadex. It doesn't crash, it just restarts.
I
iTYB
08-17-2017, 08:08 AM #3

The GPU operates at about 60 degrees during playback and the CPU at around 70 degrees. The PSU model is 750w Superflower Leadex. It doesn't crash, it just restarts.

S
soren550
Member
51
08-17-2017, 11:05 AM
#4
Download and run
HWmonitor
or
Core Temp
to track temperatures in real time in case the temp spikes causing the PC to reboot. Core Temp come bundle with a search bar, so be careful not to hit 'agree' to that during installation.
You have a solid PSU (unless is a faulty unit), so the system is either overheating or the RAM is misconfigured or faulty.
What's your RAM model and how's configured? If you do not know , then you could use CPU-Z to get the RAM information. Use the zip version so you don't have to install it.
Test your RAM with
Memtest86
running it from a USB.
S
soren550
08-17-2017, 11:05 AM #4

Download and run
HWmonitor
or
Core Temp
to track temperatures in real time in case the temp spikes causing the PC to reboot. Core Temp come bundle with a search bar, so be careful not to hit 'agree' to that during installation.
You have a solid PSU (unless is a faulty unit), so the system is either overheating or the RAM is misconfigured or faulty.
What's your RAM model and how's configured? If you do not know , then you could use CPU-Z to get the RAM information. Use the zip version so you don't have to install it.
Test your RAM with
Memtest86
running it from a USB.

S
SnowBall_Girl
Junior Member
31
08-19-2017, 06:16 AM
#5
Hey,
Sorry for the late reply. I've replaced my ram and still same issue occurs. However, I changed them back and grabbed the information from CPU-Z. Not sure the best way to send it to you but here is the info it gave me -
https://pastebin.com/XNQuifce
S
SnowBall_Girl
08-19-2017, 06:16 AM #5

Hey,
Sorry for the late reply. I've replaced my ram and still same issue occurs. However, I changed them back and grabbed the information from CPU-Z. Not sure the best way to send it to you but here is the info it gave me -
https://pastebin.com/XNQuifce

P
psych0builder
Member
186
08-21-2017, 08:19 PM
#6
It would be better to capture screenshots of CPU-Z Memory and SPD tabs.
Are the RAM modules correctly installed in the 2nd and 4th slots?
Have you tried testing the RAM using Memtes86?
P
psych0builder
08-21-2017, 08:19 PM #6

It would be better to capture screenshots of CPU-Z Memory and SPD tabs.
Are the RAM modules correctly installed in the 2nd and 4th slots?
Have you tried testing the RAM using Memtes86?