PC restarts during gameplay of FFXIV
PC restarts during gameplay of FFXIV
My computer restarts entirely during gameplay, only the selected titles—Cyberpunk and Star Wars Jedi Fallen Order—show this behavior. Tested various fixes: re-seated GPU, updated drivers, disabled advanced settings, reinstalled the game, and updated BIOS for the motherboard. System specs include an AMD Ryzen 7 5800X processor, an ASUS TUF Radeon 6800X graphics card, a Corsair RM 850 X speed CPU cooler, 32GB of Corsair Vengeance RGB Pro RAM, a NZXT Kraken Z73 cooler, and an ASUS Prime X570 Pro gaming motherboard. When playing FF14, the CPU temperature is 50°C, GPU at 38°C.
quality power supplies are facing challenges with these new cards (AMD 6000 series, NVidia 3000 series, and Vega series), mainly due to current spikes. The main problem isn't the wattage rating but the rapid increases in current. These cards can draw significantly more power—sometimes up to 500-600W briefly—before the PSU stabilizes. This sudden surge is difficult for most monitoring tools to detect, but it activates overcurrent protection, causing the system to black out or behave unpredictably.
quality power supplies are facing challenges with these new cards (AMD 6000 series, NVidia 3000 series, and Vega series), mainly due to current spikes rather than wattage ratings. These cards exhibit significantly higher current fluctuations compared to older GPUs. Depending on the specific partner card selected, the PSU might be rated for 300-400W. However, when measured in high precision time intervals, the GPU can briefly draw 500-600W before power regulation stabilizes it back to its rated TBP. This rapid surge is difficult for most monitoring tools to detect, but it activates overcurrent protection (OCP), causing the computer to either freeze or shut down. On my 2080 Ti FTW3 with a 750w PSU, this would cause the system to restart. I switched to a 1600w unit previously, and it has worked without issues despite pushing the card hard. I’m not familiar with AMD cards; the last one I owned was a Redeon x850 xt AGP, but with MSI afterburner, power reduction could be limited to around 90%, helping maintain PSU stability during spikes.
Thanks, I’ll definitely try the afterburner once I upgrade the PSU. Since it’s a 2-month-old build, it’s fine not to spend on a new GPU or anything costly.
That PSU is quite good and should work well with your system. I'm using a 5800x, an RX 6800, and a 650w Fractal Ion SFX. You have more power than me—your GPU is only 50w higher than mine, and you have 200w more. It might be faulty, but the PSU should easily handle your rig if it's functioning properly. Have you recently installed Windows when setting up this machine?
The psu I purchased in December last year was assembled in February because of GPU prices. I performed a fresh Windows installation when it was initially built, hoping to test reinstallation for any improvements. If the PSU is faulty, replacing it should be straightforward.
It might be true that it is defective, as even the top PSU models can have issues.