F5F Stay Refreshed Hardware Desktop PC restarts during gameplay

PC restarts during gameplay

PC restarts during gameplay

L
L1TTLE_K
Junior Member
14
01-24-2021, 09:58 PM
#1
Hi all,
I'm facing a tricky issue that's really frustrating.
Recently, my second hard disk stopped working suddenly, which caused multiple crashes. After buying a new NVMe drive and installing Windows 11 (a really bad choice), everything seemed normal at first. But whenever I start a game after about five minutes, the PC just restarts or crashes. Even after several clean installs of Windows, it kept happening. I ran stress tests with memtest and OCCT, and everything passed without any problems—even the power supply test.

I still had my main SSD running Windows 10 somewhere, which I decided to use again, and it worked fine. But once I switched to the new NVMe as a secondary drive, the disk started disappearing again.
After a fresh Windows 10 install on the new NVMe, the same thing occurred—every game caused a reboot or crash.

I'm really confused because the old hard drive was functioning perfectly and passed all tests, yet it keeps failing on both Windows 11 and Windows 10.
Anyone have any suggestions about what might be going wrong?
Thanks in advance!
Kind regards,
L
L1TTLE_K
01-24-2021, 09:58 PM #1

Hi all,
I'm facing a tricky issue that's really frustrating.
Recently, my second hard disk stopped working suddenly, which caused multiple crashes. After buying a new NVMe drive and installing Windows 11 (a really bad choice), everything seemed normal at first. But whenever I start a game after about five minutes, the PC just restarts or crashes. Even after several clean installs of Windows, it kept happening. I ran stress tests with memtest and OCCT, and everything passed without any problems—even the power supply test.

I still had my main SSD running Windows 10 somewhere, which I decided to use again, and it worked fine. But once I switched to the new NVMe as a secondary drive, the disk started disappearing again.
After a fresh Windows 10 install on the new NVMe, the same thing occurred—every game caused a reboot or crash.

I'm really confused because the old hard drive was functioning perfectly and passed all tests, yet it keeps failing on both Windows 11 and Windows 10.
Anyone have any suggestions about what might be going wrong?
Thanks in advance!
Kind regards,

S
Shaggy24
Member
64
01-28-2021, 09:45 AM
#2
complete details about the system.
the game you're attempting to launch.
and the NVMe name.
S
Shaggy24
01-28-2021, 09:45 AM #2

complete details about the system.
the game you're attempting to launch.
and the NVMe name.

_
_Jack__Black_
Junior Member
10
01-28-2021, 06:37 PM
#3
We haven't had a clear picture of your specifications. Were you using an older version of Windows 10, perhaps pre-22H2, and for Windows 11 as well pre-24H2? We're still trying to figure this out without knowing your setup. Some systems are experiencing problems with the newest Windows updates on certain hardware.
_
_Jack__Black_
01-28-2021, 06:37 PM #3

We haven't had a clear picture of your specifications. Were you using an older version of Windows 10, perhaps pre-22H2, and for Windows 11 as well pre-24H2? We're still trying to figure this out without knowing your setup. Some systems are experiencing problems with the newest Windows updates on certain hardware.

P
PowerzV2
Member
81
01-28-2021, 07:19 PM
#4
I5 11600
Asus TUF B650 plus wifi
AMD 6700 XT
G skill 16gb trident z 3200
Seasonic GX-750 750 watt
Samsung 850 evo (previous main ssd)
Samsung 990 pro heatsink (currently for windows 10)
Games:
Enshrouded
AoE 4
CoD BO6
Thanks!
P
PowerzV2
01-28-2021, 07:19 PM #4

I5 11600
Asus TUF B650 plus wifi
AMD 6700 XT
G skill 16gb trident z 3200
Seasonic GX-750 750 watt
Samsung 850 evo (previous main ssd)
Samsung 990 pro heatsink (currently for windows 10)
Games:
Enshrouded
AoE 4
CoD BO6
Thanks!

N
notx
Junior Member
13
01-29-2021, 02:52 AM
#5
Will try a pre 22H2 windows 10
N
notx
01-29-2021, 02:52 AM #5

Will try a pre 22H2 windows 10

T
TacticalxTiger
Junior Member
48
01-29-2021, 08:03 AM
#6
During window installation, I make sure to connect only the SSD where the new files will reside. This helps keep everything organized and prevents problems that might arise from system files being stored elsewhere.
T
TacticalxTiger
01-29-2021, 08:03 AM #6

During window installation, I make sure to connect only the SSD where the new files will reside. This helps keep everything organized and prevents problems that might arise from system files being stored elsewhere.

W
wiw
Member
223
02-08-2021, 01:57 AM
#7
A new setup using just one drive didn't work either, still experiencing issues. Appreciate the advice!
W
wiw
02-08-2021, 01:57 AM #7

A new setup using just one drive didn't work either, still experiencing issues. Appreciate the advice!

H
HunterMann99
Member
210
02-12-2021, 01:50 AM
#8
Have you attempted to remove your graphics card and see if a game launches with integrated graphics? This is essentially about eliminating components.
H
HunterMann99
02-12-2021, 01:50 AM #8

Have you attempted to remove your graphics card and see if a game launches with integrated graphics? This is essentially about eliminating components.