PC restarts automatically when powered on - Kernel version 41
PC restarts automatically when powered on - Kernel version 41
Hello everyone, I’m facing an issue where my girlfriend’s new PC restarts immediately after booting up. The Event Viewer shows a critical error: kernel power 41. MY PC SETUP includes an ASUS ROG STRIX B550-F gaming rig with a GTX 3060 Ti, AMD Ryzen 9 5900X, and several high-end components. I followed the setup steps carefully—enabled DOCP for RAM, adjusted settings for W11, installed all drivers, updated Windows, and even played CSGO without problems. After that, she started playing CSGO, but after a couple of minutes it would freeze and then restart abruptly. SUS? It seemed like a random glitch right after setup. Later, it happened again, prompting me to check the RAM configuration. I found out Windows only recognized one type of RAM, so I swapped them and thought it was resolved. Still, it would restart after a short while. I looked up possible causes online, changed BIOS settings, updated drivers, and even tried different power supplies, but nothing worked. I’ve been trying to clear the Windows installation, download only CSGO content, and even reset everything, yet it keeps happening. Every time it restarts, it’s either a black screen followed by a quick reboot or a subtle BSOD that restarts normally. The issue seems tied to the RAM setup—maybe the wrong type or number of sticks. I’m running out of options and feeling really frustrated. This isn’t just a software problem; I suspect something physical with the RAM or possibly the CPU/GPU. My first PC was built about five years ago, so I’m not sure if I missed any crucial BIOS or Windows settings. I’ve spent countless hours assembling and disassembling this machine, testing every component, but nothing seems to stick. I’m hoping someone can help me figure out what’s going on. Thanks in advance for any advice.
The logs show only event 41, suggesting a possible power supply issue. It seems the supply might be tripping protection. Could you try using a higher wattage power supply for testing?
Yes, only 41 watts. Regarding PSU, you're asking if it's more than 650? As I mentioned, I tested two different models—one with 650 and another with 600—but neither worked. I'm worried I won't find a higher wattage unless I buy something else, and I'm concerned it might not help.
Visit your nearby hardware shop and purchase a budget energy meter. Connect your computer to it. If it detects power draw above 600 watts from the wall, you might suspect the power supply unit is the problem.