F5F Stay Refreshed Hardware Desktop PC remains inactive even after shutdown or sleep unless I reset the power supply switch again.

PC remains inactive even after shutdown or sleep unless I reset the power supply switch again.

PC remains inactive even after shutdown or sleep unless I reset the power supply switch again.

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ur_a_novice
Junior Member
43
11-30-2016, 08:04 PM
#11
I usually turn it off, but my power button is actually designed that way. It keeps happening most of the time. I managed to boot back up once, but when RAM was on, it stayed on even after editing. I tried to post a thread on ASUS support, but I just made an account and it won’t let me in. Could anyone help by opening a discussion to see if they know about this problem and if there’s a fix planned?
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ur_a_novice
11-30-2016, 08:04 PM #11

I usually turn it off, but my power button is actually designed that way. It keeps happening most of the time. I managed to boot back up once, but when RAM was on, it stayed on even after editing. I tried to post a thread on ASUS support, but I just made an account and it won’t let me in. Could anyone help by opening a discussion to see if they know about this problem and if there’s a fix planned?

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RizeAbove
Member
228
12-06-2016, 11:44 PM
#12
I face the same challenge again. My Asus Dark Hero, r9 5950x, 3080 ti, RM1000x PSU. There are already many discussions on their forum about this issue. Since an RMA won't solve it as it's a common problem, we should highlight awareness so we can get a response from Asus about potential fixes. They keep suggesting changes—maybe the RAM is the issue. This appears to be a hardware problem with the board itself. https://rog.asus.com/forum/showthread.ph...ssue/page4
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RizeAbove
12-06-2016, 11:44 PM #12

I face the same challenge again. My Asus Dark Hero, r9 5950x, 3080 ti, RM1000x PSU. There are already many discussions on their forum about this issue. Since an RMA won't solve it as it's a common problem, we should highlight awareness so we can get a response from Asus about potential fixes. They keep suggesting changes—maybe the RAM is the issue. This appears to be a hardware problem with the board itself. https://rog.asus.com/forum/showthread.ph...ssue/page4

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daxl_fns
Junior Member
46
12-07-2016, 10:19 AM
#13
It's strange I looked up the support board and didn't find anything... Their forum is currently unavailable, so I'll revisit it later. I'm wondering if this is definitely a new BIOS issue. I just received the update right away!
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daxl_fns
12-07-2016, 10:19 AM #13

It's strange I looked up the support board and didn't find anything... Their forum is currently unavailable, so I'll revisit it later. I'm wondering if this is definitely a new BIOS issue. I just received the update right away!

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Damagingu
Member
67
12-15-2016, 05:16 AM
#14
I’m certain about it. As mentioned earlier (#2 post), I don’t own the Dark Hero. Like you, I have the Crosshair VIII Hero Wi-Fi, and I’ve been facing this problem since around December. I’ve updated my BIOS at least four times, hoping each fix will resolve the issue. =( Are all participants in this discussion using a 3000-series GPU? It might be worth checking that first... I’m really considering bringing back my 2070-Super to test if the problem persists for a week.)
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Damagingu
12-15-2016, 05:16 AM #14

I’m certain about it. As mentioned earlier (#2 post), I don’t own the Dark Hero. Like you, I have the Crosshair VIII Hero Wi-Fi, and I’ve been facing this problem since around December. I’ve updated my BIOS at least four times, hoping each fix will resolve the issue. =( Are all participants in this discussion using a 3000-series GPU? It might be worth checking that first... I’m really considering bringing back my 2070-Super to test if the problem persists for a week.)

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ADIR_4444
Senior Member
417
12-16-2016, 06:34 PM
#15
Same for me. Just changed from an Aorus Master because it was not working properly. https://rog.asus.com/forum/showthread.ph...post845246 Have you already filed this with ASUS? https://rog.asus.com/support/Product/Con...&isblack=1 I own a RTX 3080. I upgraded the graphics card using the new board from an RTX 2080S. Perhaps I’ll swap the 3080 with the 2080 to see how it performs. It won’t boot immediately after sleep, but I can restart within about 30 minutes. No issues if I wake it up soon after. But... I haven’t tried multiple sleep/wake cycles in quick succession, so it’s uncertain.
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ADIR_4444
12-16-2016, 06:34 PM #15

Same for me. Just changed from an Aorus Master because it was not working properly. https://rog.asus.com/forum/showthread.ph...post845246 Have you already filed this with ASUS? https://rog.asus.com/support/Product/Con...&isblack=1 I own a RTX 3080. I upgraded the graphics card using the new board from an RTX 2080S. Perhaps I’ll swap the 3080 with the 2080 to see how it performs. It won’t boot immediately after sleep, but I can restart within about 30 minutes. No issues if I wake it up soon after. But... I haven’t tried multiple sleep/wake cycles in quick succession, so it’s uncertain.

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DentusGamerPT
Junior Member
43
12-18-2016, 07:31 AM
#16
Asus support recommended turning on ErP. If that didn’t help, I should take out the battery, put it back in the socket for at least a minute without powering up the PC, then reinsert it properly and try again. If that fails, I’ll perform a CMOS reset. It seems like you’ve probably tried these steps before.
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DentusGamerPT
12-18-2016, 07:31 AM #16

Asus support recommended turning on ErP. If that didn’t help, I should take out the battery, put it back in the socket for at least a minute without powering up the PC, then reinsert it properly and try again. If that fails, I’ll perform a CMOS reset. It seems like you’ve probably tried these steps before.

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Wotom
Junior Member
10
12-18-2016, 07:59 AM
#17
I updated it to S4+S5 and tried it out. Average sleep was around nine hours. Woke up right after. Putting it in without hibernating and waking within seconds also functions. Ran the test five times. Very brief sleep periods before now didn’t cause issues.
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Wotom
12-18-2016, 07:59 AM #17

I updated it to S4+S5 and tried it out. Average sleep was around nine hours. Woke up right after. Putting it in without hibernating and waking within seconds also functions. Ran the test five times. Very brief sleep periods before now didn’t cause issues.

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PindaPotje009
Junior Member
33
12-22-2016, 06:12 AM
#18
Activated ErP with the same S4+S5 configuration Xairoo suggested. Will share updates soon. Hope it works! (I was really hoping to skip the DDU and swapping my 3080 for the 2070-S.)
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PindaPotje009
12-22-2016, 06:12 AM #18

Activated ErP with the same S4+S5 configuration Xairoo suggested. Will share updates soon. Hope it works! (I was really hoping to skip the DDU and swapping my 3080 for the 2070-S.)

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LatezMC
Junior Member
6
12-22-2016, 07:21 AM
#19
It's functioning properly after turning on ErP. - Double keyboard alerts after nine hours - Two WOL activations around four hours - Several interruptions during brief rest periods. Seems the issue is resolved.
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LatezMC
12-22-2016, 07:21 AM #19

It's functioning properly after turning on ErP. - Double keyboard alerts after nine hours - Two WOL activations around four hours - Several interruptions during brief rest periods. Seems the issue is resolved.

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CuzImSlasher
Member
114
12-29-2016, 11:31 AM
#20
Don't worry, give it a short rest. You had to power down the power supply temporarily.
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CuzImSlasher
12-29-2016, 11:31 AM #20

Don't worry, give it a short rest. You had to power down the power supply temporarily.

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