PC randomly restarts ?
PC randomly restarts ?
This is my second setup using this board, priced nearly half of the Gigabyte A620i — and roughly one-third of the lowest B650i in Japan.
The only issue was that it lacks a warranty beyond the 90 days offered by AliExpress.
If all else fails, I’ll opt for a new motherboard.
A brand without warranty and its costs
Let’s do some calculations; imagine MoBo fails after two months. You then purchase a replacement at the same price. The new one lasts about three months. Once again, buy another new one. By the time you’ve bought the third MoBo, it has costed you more than buying a B650 right away, which includes a warranty and would typically last five years, possibly up to ten or fifteen. Probably not for that long.
The reason it’s more expensive lies in the need to replace the system, especially the MoBo unit, which is the most difficult part. Don’t forget CPU refurbishment, which you must do each time you remove the CPU cooler. Thermal paste is required, and so is isopropyl alcohol for cleaning old paste. Plus, there’s your own effort involved.
In the end, your money and your time are spent.
This means you’ll wait until your graphics card performance drops significantly before realizing it’s a problem. It’s strong evidence that this PSU is indeed unreliable—like destroying your high-end RTX 5070?
I prefer to say "buy once, cry once." Even if no company is completely trustworthy, a long-term warranty from well-known businesses is preferable to none at all.
With warranty, there are always two options to consider: the place where the product was purchased and the manufacturer directly. For example, some companies with weak customer support, such as Asus and possibly MSI, it's better to file a warranty claim at the store where you bought it, which increases your chances of a successful RMA. On the other hand, brands known for strong customer service allow you to bypass the retail outlet and reach out directly to the brand. From my experience, reliable options include Corsair, NZXT, and Seasonic. (Although with Corsair, I’ve also used RMAd products through a store since I own many Corsair items.) Choosing a reputable retail location is also important. Some stores handle RMA smoothly and quickly, while others require you to go through many steps. Therefore, when you locate a store with good service, stick with it. I’ve been a customer of mine for about ten years now.
Warranty claims via retailers after the standard return window, which is generally 30 days, are essentially nonexistent in the USA. I have no prior experience with such a procedure. The only options available are returning the item within the retailer's return period or using an RMA from the manufacturer. There is also the possibility of buying a third-party warranty through retailers, though this might involve significant costs and I'm not certain if that's what you mean.
The RMA process differs across regions. In Europe, EU regulations require hardware sold with a minimum two-year warranty, and retailers must accept and handle warranty claims within that period. This gives me flexibility in choosing between a retail store or the manufacturer.
We also provide a 14-day full refund guarantee, no questions asked, thanks to EU law. Since the item is unused, this applies.
Some stores market this as an added benefit. For instance, if the standard warranty is two years, I can opt for a one-year warranty from the retailer, extending the total coverage to three years. However, such extended options come at a higher cost here.
I discovered the reason behind the issue
—it was a defective PSU cable.
Appreciate everyone taking the time to assist me.