F5F Stay Refreshed Hardware Desktop PC powercycles happens due to RAM issues.

PC powercycles happens due to RAM issues.

PC powercycles happens due to RAM issues.

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211
05-15-2019, 09:01 AM
#1
my new build was completed yesterday and i was aiming for a memory speed of 3600, eventually it worked. but while playing the game the pc shut down while i was gaming and all temperatures stayed normal. so i went back to the bios, confirmed my ram was back to factory settings, turned off DOCP, and restarted. this time the pc didn’t reboot itself. what might be causing this? specs: amd ryzen 3600 stock cooler, asus tuf gaming x570 plus, wifi asus rog strix radeon rx 5700 x5700 gaming oc edition, 8gb corsair vengeance, 16gb ddr4, 3600mhz psu: sharkoon, wpm 650w, 80 plus gold rated monitor: samung hg70, 1440p, 144hz, 1ms response time. i’m not sure if it’s important to mention on the motherboard. i had 2 eps connectors (8 pin and a 4 pin), only connected the 8 pin and didn’t use the 4 pin.
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xXDamoDoggieXx
05-15-2019, 09:01 AM #1

my new build was completed yesterday and i was aiming for a memory speed of 3600, eventually it worked. but while playing the game the pc shut down while i was gaming and all temperatures stayed normal. so i went back to the bios, confirmed my ram was back to factory settings, turned off DOCP, and restarted. this time the pc didn’t reboot itself. what might be causing this? specs: amd ryzen 3600 stock cooler, asus tuf gaming x570 plus, wifi asus rog strix radeon rx 5700 x5700 gaming oc edition, 8gb corsair vengeance, 16gb ddr4, 3600mhz psu: sharkoon, wpm 650w, 80 plus gold rated monitor: samung hg70, 1440p, 144hz, 1ms response time. i’m not sure if it’s important to mention on the motherboard. i had 2 eps connectors (8 pin and a 4 pin), only connected the 8 pin and didn’t use the 4 pin.

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201
05-20-2019, 12:59 AM
#2
the 4 pin eps connection isn't the problem. i plan to test one stick at a time using docp to identify the crash point. if that doesn't work, the issue might be elsewhere. additionally, could you clarify what the dram voltage is during docp operation?
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wilger_monster
05-20-2019, 12:59 AM #2

the 4 pin eps connection isn't the problem. i plan to test one stick at a time using docp to identify the crash point. if that doesn't work, the issue might be elsewhere. additionally, could you clarify what the dram voltage is during docp operation?

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Thenatel972
Member
167
05-21-2019, 10:36 PM
#3
It was operating at 1.35 volts
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Thenatel972
05-21-2019, 10:36 PM #3

It was operating at 1.35 volts

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GianLuca_D
Member
59
05-22-2019, 11:53 PM
#4
The build runs smoothly at 3600Mhz. Did you just activate DOCP? No other BIOS settings were changed.
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GianLuca_D
05-22-2019, 11:53 PM #4

The build runs smoothly at 3600Mhz. Did you just activate DOCP? No other BIOS settings were changed.

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Amtrak10
Senior Member
639
05-23-2019, 12:25 AM
#5
I also activated ASUS Optimize, then switched it off and turned docp back on. After playing two games, my system didn’t start, which suggests it might be related to the ASUS Optimize setting.
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Amtrak10
05-23-2019, 12:25 AM #5

I also activated ASUS Optimize, then switched it off and turned docp back on. After playing two games, my system didn’t start, which suggests it might be related to the ASUS Optimize setting.

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darthnicx
Junior Member
40
05-23-2019, 04:22 PM
#6
It’s unclear precisely how enabling that optimization setting works, but it likely adjusts voltage and power constraints, which might lead to instability if not managed properly.
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darthnicx
05-23-2019, 04:22 PM #6

It’s unclear precisely how enabling that optimization setting works, but it likely adjusts voltage and power constraints, which might lead to instability if not managed properly.