PC often stops unexpectedly during tough gaming sessions
PC often stops unexpectedly during tough gaming sessions
About a month ago, my computer would simply power down without any BSOD. It would display an instant black screen after playing certain tough games with ray tracing enabled. The error message in the event viewer reads: "Source: Kernel-Power, Event ID: 41, and Task Category: 63".
My system details:
- GPU: 3070 -> 4070ti super
- PSU: 850 Gold -> RMX Series RM1000x
- MB: B650 Aorus Elite Rev 1.2
- RAM: Corsair Vengeance 16gbx2 DDR5 6000MHz
- CPU: AMD 7800x3d
- OS: Windows 11
What I attempted:
1) Updated GPU drivers
2) Switched to a different GPU
3) Replaced the PSU
4) Performed factory reset
5) Updated BIOS
6) Removed and reinstalled graphic drivers using DDU
7) Tested various power outlets
8) Updated other system components
9) Monitored temperatures – everything normal
10) Disabled fast boot mode – issue persisted but shutdown time increased
11) Performed stress tests on PSU, RAM, CPU, and GPU – no changes observed
12) No crash dumps were created, so analysis isn’t possible
MB: B650 Aorus Elite Rev 1.2
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Latest BIOS update is recommended. Confirm your motherboard's BIOS version. Have you reset the CMOS after confirming the flash was successful? For optimal performance, unplug the power source and monitor, detach the CMOS battery, hold the power button for 30 seconds to remove any remaining charge, then reinstall the battery after a short wait.
CPU: AMD 7800x3d
Inquire about your cooling solution during intense gaming sessions.
When experiencing problems, please specify the system titles that caused the issue.
Moved discussion from Windows 11 to Systems section
Is the problem related to heat? What kind of cooling solution are you employing for the CPU? Raytracing may put a lot of strain on the system during heavy gaming sessions. Your PC is high-end, so I’m not grasping why it’s shutting down. The system should comfortably manage today’s AAA titles with ray tracing enabled. Kindly reply to Lutfij as I value your guidance and knowledge. Please share your complete hardware details including cooling systems. I look forward to a solution.
When I initially set up my AM5 system for gaming, I encountered similar crashes. The problem was linked to the RAM. I enabled EXPO in the BIOS at 6000MHz but kept facing constant crashes. It wasn't until I updated the BIOS that the issue was resolved. If you're still experiencing problems after updating, have you considered trying different EXPO RAM profiles? Would running the games without the EXPO setting work for you?
BIOS: I changed to FB3e on November 12, 2024. I plan to use the CMOS method later.
CPU: The system uses liquid cooling from a standard Cyberpower PC. Temperatures recorded during NBA 2k25 play before the crash are shown.
GPU: Also available if needed.
Demanding titles: NBA 2k25 and Epic Games' battle-royale, which are at full capacity.
For an odd reason, mentioning the latter game activates the site's spam filter.
You're absolutely sure about the PCB revision for your motherboard, right?
BIOS: I updated to FB3e from November 12, 2024.
https://www.gigabyte.com/Motherboard/B65...rt-dl-bios
I don't see the BIOS version you've stated but when looking at the other PCB revision;
https://www.gigabyte.com/Motherboard/B65...rt-dl-bios
there's a FB3e. If you're indeed on PCB revision 1.0, then you have one more BIOS version pending update. Flash to F32e and then clear the CMOS.
Again, we will need you to confirm the PCB revision number for your motherboard.
Yeah that title is very loved by spammers.
I apologize, my particular motherboard is the B650 Aorus Elite (rev 1.2) and I've upgraded to FB3e. However, I've performed additional CPU temperature logs during intense gaming sessions, which indicate it reaches around 90 degrees Celsius, even though other records suggest otherwise. This seems to be the problem.
Ram doesn't have AMD's E.X.P.O advertised; the product is intended for Intel systems with XMP support. The case itself isn't in doubt, but your cooling solution might be incorrect—likely a Coolermaster ML120R AIO—and you've connected it to a radiator that seems unsuitable for static pressure, based on recent checks.