PC often stops unexpectedly during gameplay, especially in Diablo 4
PC often stops unexpectedly during gameplay, especially in Diablo 4
. It feels like maybe my PSU is failing prematurely, which is probably the best case scenario because I'm not really up for buying a new CPU or GPU at the moment.
ElLokito0324
03-16-2025, 12:56 PM #1Hey all, To start off, here are my hardware specs for your reference: https://pcpartpicker.com/list/P7jfMb Basically, I've been having an issue with my PC lately, where for the past two weeks it has randomly shut down on me three times for no real reason. Each time while playing Diablo 4, and it's just the PC and nothing else. I have this PC connected to a wall socket that has two outlets. The PC is on one and the other one has a surge protector with all my other stuff such as monitors, router, lamp, etc... It's been this way for over a year at this point. My motherboard has a light up logo that stays lit as long as it's connected to power, so after the unexpected shutdown, the logo is still on so it's getting power but I can't turn on the PC via the power button. I have to switch the PSU off and then switch it back on before I can use the power button again. No smoke, sparks, strange sounds/ smell or anything when power is lost. The only reason I know that the entire outlet doesn't short and loses power is because my router stays on. I would know if everything else shut down because the router would be booting back up for at least a minute or two. Windows Event Manager lists a Kernel Power event but all it says is unexpected loss of power and a few other events say the same thing but nothing substantial. When this issue first occurred, the side vent where the PSU fan gets its air from was pushed up against a bookshelf, so it wasn't really getting any air. Fixed that and there's at least half a foot of space between the vent and the shelf, but it's happened twice since then. On the latest happening, I also had GPUz running in the back logging to a file and when I opened it after the shutdown nothing showed signs of overheating (the hottest part was the hot spot at 90C, but I've always heard that's normal for a hot spot) and the CPU was pretty cool as well hanging around 60 - 70C. The PerfCap reason was Power so the GPU was limited by total power limit. The PSU is about 3 years old and the rest of the hardware is about 2 years old. The last thing I did with my PC was a case swap but that was months ago and this just started happening last week. Any advice is greatly appreciated . It feels like maybe my PSU is failing prematurely, which is probably the best case scenario because I'm not really up for buying a new CPU or GPU at the moment.
Lucosity12
03-16-2025, 09:43 PM #2The drive is still running but the screen isn’t showing anything and it can’t boot into BIOS or Windows.
There are many of them. If I try to turn it on using the power button after shutdown, it doesn’t work at all. After moving to the back and turning off the PSU, then switching it back on, the power button functions properly and the PC starts normally. I proceed straight to the Windows login.
I initially believed it was designed for connecting several devices into one port, which is when the surge protector power strip comes in. Now I'm learning about single surge protectors for individual connections. I left the PC out of the power strip since there were already many items on it, so I connected it directly to the wall. I plan to get a single surge protector later. Edit: Missed the chance to clarify your questions. The MoBo BIOS might be outdated; the vBIOS should be current. Recently updated.