PC occasionally restarts. A $25 gift card is available if you manage to resolve the issue.
PC occasionally restarts. A $25 gift card is available if you manage to resolve the issue.
Based on previous feedback, you might want to switch to a different power supply unit and ensure all pins are intact around the CPU socket. If everything looks fine and the issue persists, it could indicate a problem with the motherboard itself.
RMAing the PSU might be an easy first step to try. It's brand new Corsair PSU so you'd think it would work though.
DOA components occur frequently, so faulty parts often appear within the initial months. You usually manage to pinpoint the defective part using spare components or step-by-step troubleshooting; starting the PSU will confirm its functionality. The PSU remains active because a ground connection is present, typically pins 4 and 5 as I explain. Certain PSUs include a tool with a female connector designed for this purpose. They're also handy in custom setups where you need to run a pump. Using a paperclip as a workaround is a valid approach—I even have an older power supply set up that serves SATA/MOLEX power for various applications, including adding fans to modified equipment.
I've seen reports of similar problems occurring in both directions. Even creators like Linus have talked about booting issues or glitches caused by pins not making complete contact with the board. It's probably just a possibility, though it's hard to say for sure.