PC monitors both memory modules yet only one contains 16GB
PC monitors both memory modules yet only one contains 16GB
You're seeing mixed information because your system is showing different RAM values depending on how it's being accessed or reported. The actual installed RAM might be 32 GB, but the operating system could be displaying a lower amount due to how it manages memory or partitions. When you reinstalled the RAM sticks, it might have updated the total, but the display could still reflect partial or fragmented entries. Check your physical RAM modules and ensure they're properly seated for accurate readings.
It seems the instructions are meant for checking USB drives, not RAM. Make sure you follow the correct steps for that purpose.
You're not alone in this challenge. Memtest86 operates independently of your main OS, likely running on Windows. First, obtain the Memtest86 image file and copy it to a USB drive using tools like Rufus. Insert the USB into your system and restart, then access the boot menu—often F9—but possibly need to enter UEFI/BIOS for a one-time device selection. After startup, you'll see a retro-style tool to run your tests. Need more help? Just ask!