PC keeps restarting ?
PC keeps restarting ?
Hi,
My computer has been restarting frequently lately—sometimes daily, other times more than five times. The problem was resolved briefly before it reappeared. After checking, I contacted Microsoft Support; they performed scans but found nothing. I also ran self-scans using the command prompt for corrupt files, but no issues were detected. My system is running Windows 11, and I’ve updated my graphics drivers.
I opened Event Viewer and noticed errors whenever the PC crashes. The error message reads: "A fatal hardware error has occurred." It was logged under the processor core, with a machine check exception, cache hierarchy error, and a specific APIC ID of 4 (which is consistently 4).
Some users suggested replacing the CPU or PSU to resolve the issue, but I’m not entirely confident in those solutions. Here are my system details:
- CPU: Ryzen 9 5900X
- CPU cooler: NZXT Kraken Z73
- Motherboard: Asus PRIME X57- Pro
- RAM: Corsair Vengeance RGB Pro 32GB 2x16 DDR4-3200
- GPU: Gigabyte Vision OC GeForce RTX 3070 8GB
- Power supply: EVGA SuperNOVA 850 GA 850W Gold
Additional notes:
- The PC doesn’t crash as often when I play Valorant; the reason is unclear.
- My CPU runs at low speeds (around 30s) during gameplay.
- All fans were cleaned in my case.
- This has been my PC for about a year.
Hey there,
You're asking about what a 'crash' means—does it mean a restart, a BSOD, or that the game jumps to the desktop? Random PC restarts might indicate a PSU problem. How recent is your system?
It seems like your computer might restart on its own, turning off and then coming back on. The build was about a year ago, in August.
Can you determine whether your PSU is the source of the issue without visiting a repair shop?
Certainly! Could you verify that your motherboard's BIOS is current as well?
Sure, you'd need a multimeter to check the voltages. The expense would exceed what you'd save by testing it nearby.