PC keeps randomly crashing
PC keeps randomly crashing
Hello, seeking guidance on your system issues. Recently, you've experienced frequent blue screens or the computer freezing completely, requiring you to hold the power button or restart repeatedly. You've followed various troubleshooting steps and identified similar error codes across different drivers, Windows updates, and stress tests. The CPU and RAM tests didn't reveal problems, GPU usage was stable for over two hours without crashes, and memory tests passed. SSDs and HDDs are functioning normally. You've reinstalled Windows multiple times using media creation tools, a Windows 10 DVD, and another bootable USB from another device. The System File Checker (sfc) command returned no issues. You've run Windows troubleshooter and executed numerous commands in the Command Prompt, and the PC appears to operate normally on the desktop except during gameplay. Even low-end games crash after a few minutes or an hour, and large files or games from Steam, Uplay, or Epic consistently cause random crashes. The error codes you've encountered include: irql_gt_zero_at_system_service, ntoskrnl.exe, and irql_not_less_or_equal. Please let me know if this description matches what you observed on your screen during crashes.
Additionally, the system specifications include a Ryzen 5 3600x, Evga RTX 3080, 16GB DDR4 memory at 2400MHz, MSI MPG B550 gaming motherboard, and an Nzxt 750W 80+ Gold modular power supply.
Recent system updates and driver versions for the newest hardware.
Bugs and crashes can often stem from the operating system, especially in particular situations. I experienced the same problems with Windows XP. The frequent and severe crashes led me to switch to a different OS permanently.
Moved to Troubleshooting First for sanity's sake – please use a bit more. It’s hard to get a clear image as a non-native English speaker. To the point: all signs suggest a GPU driver crash. When the GPU isn’t actively used or when software depends on OpenGL, it usually works fine. Instead of chasing every new version, try older ones. I assume this hasn’t been an issue since you got the card and things changed afterward. Usually, if it’s not a pure hardware problem, something in the config or software caused it. Most often OS updates or driver changes are responsible. Rolling back GPU drivers or testing newer beta drivers can help.