F5F Stay Refreshed Hardware Desktop PC keeps crashing during sleep and screen timeouts, please help

PC keeps crashing during sleep and screen timeouts, please help

PC keeps crashing during sleep and screen timeouts, please help

H
Hidekih
Posting Freak
849
12-27-2022, 02:40 AM
#1
Hi everyone, I switched from a Z490 setup to an AM5 one:
Crucial Pro Overclocking 32GB
AMD Ryzen 9 9950X3D
Gigabyte X870E Aorus Elite ICE WiFi7
This was combined with my existing 4TB 990 Pro SSD, RTX TUF 4090, and ANTEC NeoECO Series NE1000G, among others. I also have additional HDDs and SSDs in the system.

I’m experiencing freezing issues when waking up or when the screen times out. There are four displays connected. A 65" LG E6 TV is used for gaming, especially in 3D or VR to 3D mods, a 42" LG C2 for regular work and RTS games, an G9 G90XF for occasional 3D gaming, and my Q990F soundbar linked to the motherboard because the 4090 only supports up to 3 4K displays.

I’m fine with gameplay—running OCCT for an hour showed no crashes. All problems seem to occur during sleep or screen timeouts.

Could anyone assist? Are there stability testing tools I should try to verify system health? What might be behind this issue?

I also recently upgraded from Windows 10 to a fresh Windows 11 Pro install.
H
Hidekih
12-27-2022, 02:40 AM #1

Hi everyone, I switched from a Z490 setup to an AM5 one:
Crucial Pro Overclocking 32GB
AMD Ryzen 9 9950X3D
Gigabyte X870E Aorus Elite ICE WiFi7
This was combined with my existing 4TB 990 Pro SSD, RTX TUF 4090, and ANTEC NeoECO Series NE1000G, among others. I also have additional HDDs and SSDs in the system.

I’m experiencing freezing issues when waking up or when the screen times out. There are four displays connected. A 65" LG E6 TV is used for gaming, especially in 3D or VR to 3D mods, a 42" LG C2 for regular work and RTS games, an G9 G90XF for occasional 3D gaming, and my Q990F soundbar linked to the motherboard because the 4090 only supports up to 3 4K displays.

I’m fine with gameplay—running OCCT for an hour showed no crashes. All problems seem to occur during sleep or screen timeouts.

Could anyone assist? Are there stability testing tools I should try to verify system health? What might be behind this issue?

I also recently upgraded from Windows 10 to a fresh Windows 11 Pro install.

D
Demonsss91
Posting Freak
767
12-31-2022, 11:53 AM
#2
I performed a complete upgrade to Windows 10 and then moved to a fresh installation of Windows 11 Pro. Could you clarify if you followed the internal upgrade method to transition from Windows 10 to Windows 11? During the reinstallation, were all storage devices removed except for the one you intended to install the operating system on?
D
Demonsss91
12-31-2022, 11:53 AM #2

I performed a complete upgrade to Windows 10 and then moved to a fresh installation of Windows 11 Pro. Could you clarify if you followed the internal upgrade method to transition from Windows 10 to Windows 11? During the reinstallation, were all storage devices removed except for the one you intended to install the operating system on?

A
ArFacu2014
Junior Member
5
01-01-2023, 08:30 PM
#3
It seems a bit outdated, though I received it in 2024. I upgraded my system and performed a reset by downloading files from the cloud to start fresh. I followed the Windows setup instructions, disconnected my Ethernet card, and installed it offline. After that, I added drivers for AMD graphics and chipset, including DDU, Nvidia, AMD, and used Gigabyte Control Center to install the necessary drivers.
A
ArFacu2014
01-01-2023, 08:30 PM #3

It seems a bit outdated, though I received it in 2024. I upgraded my system and performed a reset by downloading files from the cloud to start fresh. I followed the Windows setup instructions, disconnected my Ethernet card, and installed it offline. After that, I added drivers for AMD graphics and chipset, including DDU, Nvidia, AMD, and used Gigabyte Control Center to install the necessary drivers.