PC issues only during gameplay. Some apps function normally. Assistance needed? -_-
PC issues only during gameplay. Some apps function normally. Assistance needed? -_-
I recently assembled my first PC a few months ago, and right after installing all the required drivers, I encountered a recurring problem. Whenever I launch games, they crash consistently, displaying a blank screen for a few seconds followed by a typical crash sound (like a low hum) and then the system restarts. Outside of that, everything functions smoothly—I can work on large FL Studio projects for hours and even play Terraria without issues. However, games like Apex, OW, Code, or FX5 cause problems.
I went through various troubleshooting steps: updated BIOS, enabled XMP/DOCP, changed PSU, replaced the failing SSD, adjusted RAM order, swapped CPU settings, and even removed and reinstalled the CPU. I also tried different RAM configurations and lower game settings. Despite these efforts, the crashes persist.
I’ve checked for overheating, ensuring no debris in the PCIe pins or socket, and verified the CPU is at a safe temperature (up to 70°C). Stress testing the CPU, GPU, and RAM individually showed no signs of failure or overheating. The PC still restarts after a few minutes in-game, usually around 30 minutes, but I’ve never played longer than an hour.
During stress tests, I found error logs after reboots, but nothing alarming. However, when running games, the post-crash logs reveal two errors: one about a processor core issue and another about a TLS client credential failure. These seem to point toward hardware problems, possibly related to the CPU.
I suspect my Ryzen CPU might be the culprit, especially since I have similar issues reported by others with this model. While I’m not entirely convinced it’s the RAM or motherboard, the pattern is consistent. I’m open to suggestions but need confirmation. Thanks for any advice!
It seems to function somewhat like an unstable overclock. Are performance upgrades activated? It looks like the ASUS board may have them enabled by default, though I'm not entirely certain. After adjusting my PBO curve and recording the same error, you might want to disable "Performance enhancement" and "PBO" if you haven't already. Trying a higher "Load Line Calibration" could also help. Alternatively, setting the voltage to around 1.3V and locking to a stable frequency like 3.7GHz might improve stability.
Everything is set up in your BIOS, but I'm not sure if the PBO feature is turned on by default. I undid the changes after testing XMP/DOCP, which didn't make a difference. Today I got new SSDs and installed Windows along with the required drivers. I tried Overwatch to check functionality, but the PC crashed during reboot and logged errors as expected. Thanks for the advice—I'll give it another shot tomorrow!
Performance boost was activated and PBO was set to auto; I turned them off and tested Overwatch, which lasted about 15 minutes. Uncertain if disabling helped a bit. The PC still crashed and restarted, showing the same processor errors and TLS client issues, plus a critical alert: "The system rebooted without a clean shutdown." This might happen if the system stopped working, crashed, or lost power suddenly.
In my view, the CPU behaves similarly to an unstable overclock, which might indicate a faulty power supply unit—since you mentioned replacing it, that’s likely not the case. It could also be related to the motherboard, but the most probable reason is a defective CPU. If you’re okay with it, try setting a manual voltage of 1.3V and 3.7GHz. Otherwise, consider testing another CPU, perhaps from a friend or store that accepts returns. It seems like a bad CPU might be the issue. Did you purchase this one new or used?
It seems the issue might be with the CPU itself, though I haven’t eliminated the motherboard entirely because I might have touched something on it during setup. I’m not able to try another CPU since I only have the error logs to go on. Regarding the errors, the type is "Cache Hierarchy Error," and I’ve checked the cache and CPU using AIDA64 without any issues, which leaves me puzzled. I’ll examine the voltage and frequency settings to see if adjusting them helps, though I’m skeptical. The CPU appears to be brand new and not shipped, so damage during transport is unlikely.
Uncertain whether it's the motherboard or CPU without adjusting either. The cache issue isn't a specific fault—it's just the system's interpretation of the problem. As I mentioned, I encounter the same error even after overclocking the CPU without altering the cache.
I verified the BIOS settings and everything appears to be set correctly. The voltage reading of 1.472V seems elevated. It might be worth adjusting it, though changing it manually isn’t possible. In Ryzen Master, the peak core voltage is listed as 1.03V—consider increasing it here. Running high LLC isn’t necessary unless you’re pushing beyond overclocking limits; a level 3 setting could be a safe starting point.
Testing level 5 LLC is safe. Ryzen auto voltage peaks at 1.5v, but short bursts aren't practical for continuous use. I recommend starting with a stable 1.3v at around 3.7ghz or lower, like 3.5, to check for crashes. If issues arise, it likely points to a faulty CPU. I’m familiar with ASUS BIOS and can adjust the core voltage if needed.
The setting you described is for a VDDCR CPU voltage override. You mentioned 1.3 and wondered about 3.7Ghz, but the frequency value isn't directly tied to that voltage level—rather, it's the clock frequency (fclk) that matters. Check your documentation for the correct range.