PC is experiencing crashes due to software or application problems.

F5F Stay Refreshed Hardware Desktop PC is experiencing crashes due to software or application problems.

JGbb
Member

163

01-10-2020, 06:32 AM

Hey there, I’m facing some tough stuff with my PC lately. It seems the problem started after adding another 2 sticks of 8GB RAM. It’s the same brand and model (G.Skill Ripjaws V Series DDR4 3600). After troubleshooting a few things, I noticed my motherboard (ASRock B550 Phantom Gaming 4) was restricting the RAM speed. So in BIOS I lowered the RAM speeds to 2133, but I increased the voltage to 1.350V—though I’m not sure if that’s safe. The rest of the hardware is listed below. It feels like there might be a hardware issue, even though I’ve checked registries, scanned for malware, fixed the OS, and tried various software fixes. Still getting random crashes. Could you help me figure this out? Thanks!

JGbb

01-10-2020, 06:32 AM #1

TecTigers
Junior Member

01-16-2020, 09:54 AM

Remove the newly installed RAM and check if the issue resolves. If it does, you’ve identified the problem. If not, continue investigating.

TecTigers

01-16-2020, 09:54 AM #2

Remove the newly installed RAM and check if the issue resolves. If it does, you’ve identified the problem. If not, continue investigating.

dynexman33
Member

01-17-2020, 08:52 AM

Four RAM modules are recognized as problematic, which could explain the concern.

dynexman33

01-17-2020, 08:52 AM #3

Four RAM modules are recognized as problematic, which could explain the concern.