F5F Stay Refreshed Hardware Desktop PC has been unexpectedly powered off this morning due to a random shutdown.

PC has been unexpectedly powered off this morning due to a random shutdown.

PC has been unexpectedly powered off this morning due to a random shutdown.

J
jdogg223233
Junior Member
Find
12
01-01-2021, 07:17 PM
#1
All worked fine the day before, all I did was boot up Starfield and after an hour my PC shut down (No BSOD) and rebooted. At first, I thought it was a Starfield bug with the last patch, so i went to play CP2077 and after 30 minutes the same happened. So that got me worried, I tried Black Desert Online as well. PC shuts down after 10-15 minutes. I reverted the 537.42 Nvidia driver to 537.34 and still the same issue. only happens when gaming, normal desktop use and browser, Etc is fine. Under Event Viewer, I get the following:
Spoiler
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/30/2023 7:10:10 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-B0A4OEC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-09-30T17:10:10.5259363Z" />
<EventRecordID>103559</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
</EventData>
</Event>
Log Name: System
Source: volmgr
Date: 9/30/2023 6:27:47 PM
Event ID: 49
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-B0A4OEC
Description:
Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">49</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-09-30T16:27:47.9053918Z" />
<EventRecordID>103198</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="432" />
<Channel>System</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolume3</Data>
<Binary>000000000100000000000000310004C001400000230000C000000000000000000000000000000000</Binary>
</EventData>
</Event>
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 9/30/2023 5:43:06 PM
Event ID: 1
Task Category: Logging
Level: Warning
Keywords: Session
User: SYSTEM
Computer: DESKTOP-B0A4OEC
Description:
The backing-file for the real-time session "PCA file tracing session" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{b675ec37-bdb6-4648-bc92-f3fdc74d3ca2}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>1</Task>
<Opcode>10</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2023-09-30T15:43:06.5187972Z" />
<EventRecordID>701</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="5920" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">PCA file tracing session</Data>
<Data Name="ErrorCode">3221225864</Data>
<Data Name="LoggingMode">8388864</Data>
</EventData>
</Event>
A few googles later all people say is PSU or GPU issue, but I doubt that's the problem as kernel power event id 41 task category 63 can be anything really, a generic code Windows puts out when something is wrong. now I'm tech-savvy but this one got me stuck. my specs are:
OS: Win 11 home edition
Case: Fractal Design Meshify 2c
GPU: RTX 3080 10 GB (A Lenovo one I scavenged from a prebuild)
CPU: I9 10900k (No Oc)
Memory: 32GB ddr4 3200mhz (Lenovo ram i scavenged from the same prebuild) ((XMP enabled))
Mobo: Msi z590 Wifi pro
PSU: Cooler Master MWE 850 Gold V2 Full Modular
CPU Cooler: Noctua NH-D15 Chromax Black - 140mm
Front intake fans: 2x Noctua NF-A14 PWM chromax - 140mm
Rear exhaust fan: Noctua NF-S12B Redux 1200 PWM (Rear exhaust)
Top exhaust fans: 2x Cooler Master 120 ARG (Top Exhaust)
Storage: 2 x Unknown Samsung M.2 1TB (Scavenged)
External storage: Samsung T5 USB-C 2tb SSD
External storage: Samsung T7 USB-C 1tb SSD
External storage: WD Elements USB 8tb HDD
Any help would be appreciated, and I really hope this is just a driver/windows issue as hardware I cannot afford. Started to put money aside to upgrade sometime next year.
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J
jdogg223233
01-01-2021, 07:17 PM #1

All worked fine the day before, all I did was boot up Starfield and after an hour my PC shut down (No BSOD) and rebooted. At first, I thought it was a Starfield bug with the last patch, so i went to play CP2077 and after 30 minutes the same happened. So that got me worried, I tried Black Desert Online as well. PC shuts down after 10-15 minutes. I reverted the 537.42 Nvidia driver to 537.34 and still the same issue. only happens when gaming, normal desktop use and browser, Etc is fine. Under Event Viewer, I get the following:
Spoiler
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/30/2023 7:10:10 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-B0A4OEC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-09-30T17:10:10.5259363Z" />
<EventRecordID>103559</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
</EventData>
</Event>
Log Name: System
Source: volmgr
Date: 9/30/2023 6:27:47 PM
Event ID: 49
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-B0A4OEC
Description:
Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">49</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-09-30T16:27:47.9053918Z" />
<EventRecordID>103198</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="432" />
<Channel>System</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolume3</Data>
<Binary>000000000100000000000000310004C001400000230000C000000000000000000000000000000000</Binary>
</EventData>
</Event>
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 9/30/2023 5:43:06 PM
Event ID: 1
Task Category: Logging
Level: Warning
Keywords: Session
User: SYSTEM
Computer: DESKTOP-B0A4OEC
Description:
The backing-file for the real-time session "PCA file tracing session" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event
">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{b675ec37-bdb6-4648-bc92-f3fdc74d3ca2}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>1</Task>
<Opcode>10</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2023-09-30T15:43:06.5187972Z" />
<EventRecordID>701</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="5920" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>DESKTOP-B0A4OEC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">PCA file tracing session</Data>
<Data Name="ErrorCode">3221225864</Data>
<Data Name="LoggingMode">8388864</Data>
</EventData>
</Event>
A few googles later all people say is PSU or GPU issue, but I doubt that's the problem as kernel power event id 41 task category 63 can be anything really, a generic code Windows puts out when something is wrong. now I'm tech-savvy but this one got me stuck. my specs are:
OS: Win 11 home edition
Case: Fractal Design Meshify 2c
GPU: RTX 3080 10 GB (A Lenovo one I scavenged from a prebuild)
CPU: I9 10900k (No Oc)
Memory: 32GB ddr4 3200mhz (Lenovo ram i scavenged from the same prebuild) ((XMP enabled))
Mobo: Msi z590 Wifi pro
PSU: Cooler Master MWE 850 Gold V2 Full Modular
CPU Cooler: Noctua NH-D15 Chromax Black - 140mm
Front intake fans: 2x Noctua NF-A14 PWM chromax - 140mm
Rear exhaust fan: Noctua NF-S12B Redux 1200 PWM (Rear exhaust)
Top exhaust fans: 2x Cooler Master 120 ARG (Top Exhaust)
Storage: 2 x Unknown Samsung M.2 1TB (Scavenged)
External storage: Samsung T5 USB-C 2tb SSD
External storage: Samsung T7 USB-C 1tb SSD
External storage: WD Elements USB 8tb HDD
Any help would be appreciated, and I really hope this is just a driver/windows issue as hardware I cannot afford. Started to put money aside to upgrade sometime next year.

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P
PLRHeitor
Junior Member
Find
47
01-02-2021, 03:29 AM
#2
Event 41 simply indicates the windows restarted without explanation. Did you experience a BSOD while the second event mentioned creating dump files? Do you have a page file installed? Would you like to configure PC settings similar to Spoiler? Spoiler Follow option one on the provided link – then proceed with the next steps: Small memory dumps – Windows will generate a small memory dump during the BSOD, producing a file in c windows/minidump after the next crash. Open Windows File Explorer Go to C:\Windows\Minidump Move the mini-dump files to your Desktop Avoid using Winzip; use Windows' built-in feature instead Select the files on your Desktop, right-click and choose 'Send to' – Compressed (zipped) folder Upload the resulting zip file to the Cloud (OneDrive, DropBox, etc.) Share the link to the zip file so we can review it together. You might expect a GPU issue if this happens, but it's not impossible. Even though the case contains noctuas, a restart is still possible. I see the Ryzen model listed, but the settings should function – https://forums.
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P
PLRHeitor
01-02-2021, 03:29 AM #2

Event 41 simply indicates the windows restarted without explanation. Did you experience a BSOD while the second event mentioned creating dump files? Do you have a page file installed? Would you like to configure PC settings similar to Spoiler? Spoiler Follow option one on the provided link – then proceed with the next steps: Small memory dumps – Windows will generate a small memory dump during the BSOD, producing a file in c windows/minidump after the next crash. Open Windows File Explorer Go to C:\Windows\Minidump Move the mini-dump files to your Desktop Avoid using Winzip; use Windows' built-in feature instead Select the files on your Desktop, right-click and choose 'Send to' – Compressed (zipped) folder Upload the resulting zip file to the Cloud (OneDrive, DropBox, etc.) Share the link to the zip file so we can review it together. You might expect a GPU issue if this happens, but it's not impossible. Even though the case contains noctuas, a restart is still possible. I see the Ryzen model listed, but the settings should function – https://forums.

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B
baldebal207
Member
Find
138
01-02-2021, 05:29 AM
#3
Page file is configured for Windows managed storage, occupying 36gb with no BSOD. The system restarts each time I play a game. Idle times remain around 35c on both GPU and CPU, while in-game peak reaches 90 as I reduced the maximum temperature from 100.
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B
baldebal207
01-02-2021, 05:29 AM #3

Page file is configured for Windows managed storage, occupying 36gb with no BSOD. The system restarts each time I play a game. Idle times remain around 35c on both GPU and CPU, while in-game peak reaches 90 as I reduced the maximum temperature from 100.

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W
WildFlow
Member
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187
01-02-2021, 09:52 AM
#4
Will upload said file shortly.
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W
WildFlow
01-02-2021, 09:52 AM #4

Will upload said file shortly.

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B
b0risplekka
Junior Member
Find
48
01-05-2021, 06:06 AM
#5
36gb? Um.. please don't upload a 36gb file...
This reminds me that one of your games might have a memory leak.
Starfield is available on Xbox but not much info on PC.
With 32gb of RAM, it shouldn’t ever need to use the page file. So anything over 2gb seems unusual.
I own 32gb of RAM, and playing Diablo 4 for a few months caused my page file to grow to that size, then it returned to 2gb.
volmgr is having issues with the drives...
Have you run Magician on these drives? Perhaps check the diagnostics?
Tool & Software Download | Samsung Semiconductor Global
Get various software related to your product, including Samsung Magician, tailored for Samsung memory products, and discover more details.
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B
b0risplekka
01-05-2021, 06:06 AM #5

36gb? Um.. please don't upload a 36gb file...
This reminds me that one of your games might have a memory leak.
Starfield is available on Xbox but not much info on PC.
With 32gb of RAM, it shouldn’t ever need to use the page file. So anything over 2gb seems unusual.
I own 32gb of RAM, and playing Diablo 4 for a few months caused my page file to grow to that size, then it returned to 2gb.
volmgr is having issues with the drives...
Have you run Magician on these drives? Perhaps check the diagnostics?
Tool & Software Download | Samsung Semiconductor Global
Get various software related to your product, including Samsung Magician, tailored for Samsung memory products, and discover more details.

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S
SlaRac0nte_
Member
Find
217
01-05-2021, 07:05 AM
#6
Magician only accepts the T series I you have. The rest are unidentified OEM SSDs. And honestly, if it's not my pagefile, what could be causing the PC shutdowns while gaming?
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S
SlaRac0nte_
01-05-2021, 07:05 AM #6

Magician only accepts the T series I you have. The rest are unidentified OEM SSDs. And honestly, if it's not my pagefile, what could be causing the PC shutdowns while gaming?

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I
iron_finder1
Posting Freak
Find
750
01-25-2021, 01:27 PM
#7
It shouldn't be a memory leak since they don't trigger restarts; they merely reduce PC performance. The 10-minute duration appears insufficient, particularly after a restart, because values would reset. It seems too quick. Have you configured the PC for minidumps so we can examine any files generated post-restart? Minidumps typically use only a few MB and hold valuable data, not growing excessively with RAM size. They’d be useful if a BSOD occurs. Power supply issues could be possible, but the only accurate way to verify is using a multimeter to measure power under load. Other methods depend on software that isn’t always precise or reliable. The paper clip method is mentioned in forums, along with multimeter guidance and BIOS checks for voltage levels. Does anything appear in the reliability history? Windows logs hardware errors, treating each restart as such, but other anomalies could be relevant.
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I
iron_finder1
01-25-2021, 01:27 PM #7

It shouldn't be a memory leak since they don't trigger restarts; they merely reduce PC performance. The 10-minute duration appears insufficient, particularly after a restart, because values would reset. It seems too quick. Have you configured the PC for minidumps so we can examine any files generated post-restart? Minidumps typically use only a few MB and hold valuable data, not growing excessively with RAM size. They’d be useful if a BSOD occurs. Power supply issues could be possible, but the only accurate way to verify is using a multimeter to measure power under load. Other methods depend on software that isn’t always precise or reliable. The paper clip method is mentioned in forums, along with multimeter guidance and BIOS checks for voltage levels. Does anything appear in the reliability history? Windows logs hardware errors, treating each restart as such, but other anomalies could be relevant.

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S
SjoerdMC
Member
Find
200
01-26-2021, 09:17 PM
#8
Things have gotten worse. After cleaning and reapplying thermal paste, I thought it might be related to heat or power issues. The GPU fans stopped spinning, and it isn’t recognized in Windows. It’s now using the CPU’s built-in graphics. It seems the GPU failed or the PSU is bad—my day can’t improve any more.
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S
SjoerdMC
01-26-2021, 09:17 PM #8

Things have gotten worse. After cleaning and reapplying thermal paste, I thought it might be related to heat or power issues. The GPU fans stopped spinning, and it isn’t recognized in Windows. It’s now using the CPU’s built-in graphics. It seems the GPU failed or the PSU is bad—my day can’t improve any more.

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