F5F Stay Refreshed Hardware Desktop PC freezes, then artifacts appear followed by a BSOD.

PC freezes, then artifacts appear followed by a BSOD.

PC freezes, then artifacts appear followed by a BSOD.

A
Amazing_Joe
Junior Member
8
08-28-2023, 06:42 AM
#1
I'm experiencing some unusual issues with my PC. It randomly crashes only when idle—like while browsing, watching YouTube, or opening folders. I can handle heavy tasks such as benchmarking and gaming without any trouble for hours, but once the workload stops, the system freezes abruptly, followed by artifacts and a BSOD. To resolve this, I need to power off my PC, disconnect it from the power source for a minute, then restart it. This process seems to occur every 2 to 4 days, though it's unpredictable. The last freeze happened on September 8, 2023.

I initially suspected the GPU was the cause, but later blamed the DP cable, thinking it might have a pin 20 issue. I changed it to an HDMI cable and was free of issues for three weeks. However, yesterday the problem reappeared. I also checked with a DP cable, but it worked for three weeks before failing again.

The artifacts are visible in screenshots. I've attached my DUMP files for further analysis.

Details:
- Processor: Ryzen 5 7600 (default, no PBO/OC)
- Graphics: RX 6700 XT (default) driver 23.9.1
- RAM: 2x16GB DDR5 (no EXPO, default 4800MHz)
- BIOS: B650M PG Riptide 1.24
- Storage: MSI MPG A850GF 80+ Gold

Please let me know if you can assist or provide more information.
A
Amazing_Joe
08-28-2023, 06:42 AM #1

I'm experiencing some unusual issues with my PC. It randomly crashes only when idle—like while browsing, watching YouTube, or opening folders. I can handle heavy tasks such as benchmarking and gaming without any trouble for hours, but once the workload stops, the system freezes abruptly, followed by artifacts and a BSOD. To resolve this, I need to power off my PC, disconnect it from the power source for a minute, then restart it. This process seems to occur every 2 to 4 days, though it's unpredictable. The last freeze happened on September 8, 2023.

I initially suspected the GPU was the cause, but later blamed the DP cable, thinking it might have a pin 20 issue. I changed it to an HDMI cable and was free of issues for three weeks. However, yesterday the problem reappeared. I also checked with a DP cable, but it worked for three weeks before failing again.

The artifacts are visible in screenshots. I've attached my DUMP files for further analysis.

Details:
- Processor: Ryzen 5 7600 (default, no PBO/OC)
- Graphics: RX 6700 XT (default) driver 23.9.1
- RAM: 2x16GB DDR5 (no EXPO, default 4800MHz)
- BIOS: B650M PG Riptide 1.24
- Storage: MSI MPG A850GF 80+ Gold

Please let me know if you can assist or provide more information.

H
Heroteddy
Member
203
08-28-2023, 11:00 AM
#2
Hello there! Could you please share the make and model of your motherboard? Also, what BIOS version are you currently using?
H
Heroteddy
08-28-2023, 11:00 AM #2

Hello there! Could you please share the make and model of your motherboard? Also, what BIOS version are you currently using?

B
Backstaber970
Senior Member
435
08-28-2023, 01:56 PM
#3
Yeah, I missed that. Edited.
B
Backstaber970
08-28-2023, 01:56 PM #3

Yeah, I missed that. Edited.