F5F Stay Refreshed Hardware Desktop PC failure to start following a collision occurs.

PC failure to start following a collision occurs.

PC failure to start following a collision occurs.

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BobbyGamer13
Junior Member
48
07-23-2019, 04:39 PM
#1
Hello everyone. My computer was functioning well a month prior, but recently someone mentioned my name while I was using it. Because I had headphones on, I turned around to listen. It’s worth noting that my machine was on the floor, so when I shifted position, my foot landed on it and it shut down before coming back on. It didn’t emit any sound, unlike usual. Instead, it continued running silently without any indicators or network connection. Investigating the PC led me through a series of troubleshooting steps. Initially, I sent a return merchandise authorization for the motherboard, but after receiving a replacement, the issue persisted. I then contacted RMA for the CPU, which also didn’t resolve the matter. After replacing the RAM, a screen would appear every 20 reboots to reset the TPM chip. However, whenever I try to type Y or N on the keyboard, the system restarts and displays a boot failure. I attempted to reset the CMOS and remove all drives, but those steps didn’t help. Presently, the PC is connected via HDMI to a monitor, with all drives disconnected and no peripherals attached. If anyone has faced a comparable issue, please share any advice you might have. Below are my system specifications.
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BobbyGamer13
07-23-2019, 04:39 PM #1

Hello everyone. My computer was functioning well a month prior, but recently someone mentioned my name while I was using it. Because I had headphones on, I turned around to listen. It’s worth noting that my machine was on the floor, so when I shifted position, my foot landed on it and it shut down before coming back on. It didn’t emit any sound, unlike usual. Instead, it continued running silently without any indicators or network connection. Investigating the PC led me through a series of troubleshooting steps. Initially, I sent a return merchandise authorization for the motherboard, but after receiving a replacement, the issue persisted. I then contacted RMA for the CPU, which also didn’t resolve the matter. After replacing the RAM, a screen would appear every 20 reboots to reset the TPM chip. However, whenever I try to type Y or N on the keyboard, the system restarts and displays a boot failure. I attempted to reset the CMOS and remove all drives, but those steps didn’t help. Presently, the PC is connected via HDMI to a monitor, with all drives disconnected and no peripherals attached. If anyone has faced a comparable issue, please share any advice you might have. Below are my system specifications.

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61
07-23-2019, 10:24 PM
#2
After swapping the motherboard, has the BIOS been updated for the 5600X?
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beebopbunney23
07-23-2019, 10:24 PM #2

After swapping the motherboard, has the BIOS been updated for the 5600X?

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Niclin13
Member
193
07-28-2019, 04:26 PM
#3
Can you show a photo of your system with side panel removed?
(upload to imgur.com and post link)
Your ram - is it only a single module?
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Niclin13
07-28-2019, 04:26 PM #3

Can you show a photo of your system with side panel removed?
(upload to imgur.com and post link)
Your ram - is it only a single module?

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BunnyFucker
Member
172
07-28-2019, 05:36 PM
#4
Just to clarify, but I'm uncertain about the next steps because I don't have a backup older AM4 CPU with a lower number than 3000.
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BunnyFucker
07-28-2019, 05:36 PM #4

Just to clarify, but I'm uncertain about the next steps because I don't have a backup older AM4 CPU with a lower number than 3000.

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SivTheGreat
Member
209
08-06-2019, 07:28 AM
#5
I see, you have a system with 4x8GB of RAM.
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SivTheGreat
08-06-2019, 07:28 AM #5

I see, you have a system with 4x8GB of RAM.

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CaptainFrix
Member
213
08-07-2019, 05:08 PM
#6
Turn off XMP in BIOS.
Start with a single module first.
Next, test with two modules in slots A2 and B2.
4x8GB – is that two kits of 2x8GB? This might cause issues.
Also, make sure the radiator is positioned upside down.
The top fan seems unnecessary; I would remove it.
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CaptainFrix
08-07-2019, 05:08 PM #6

Turn off XMP in BIOS.
Start with a single module first.
Next, test with two modules in slots A2 and B2.
4x8GB – is that two kits of 2x8GB? This might cause issues.
Also, make sure the radiator is positioned upside down.
The top fan seems unnecessary; I would remove it.

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AnnabananaL12
Member
141
08-15-2019, 03:06 PM
#7
I struggle to control the BIOS settings when the system fails to boot. Also, I'm fairly certain the 360mm radiator is accurate since most users with a 4000d have their radiators positioned with the pipes up and the top fan designed to expel hot air. Three fans are needed for intake, and two for exhaust.
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AnnabananaL12
08-15-2019, 03:06 PM #7

I struggle to control the BIOS settings when the system fails to boot. Also, I'm fairly certain the 360mm radiator is accurate since most users with a 4000d have their radiators positioned with the pipes up and the top fan designed to expel hot air. Three fans are needed for intake, and two for exhaust.

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Rain_falls
Junior Member
18
08-16-2019, 10:44 PM
#8
Can't you eliminate the extra RAM slots, leaving just one active?
Can't you attempt using two modules instead?
Then accessing the BIOS should become possible.
Air pockets accumulate at the top of the radiator. When the radiator hoses are extended, these bubbles are constantly transferred from the radiator to the CPU block. Air bubbles hinder fluid movement and could even reduce the lifespan of the pump.
The hoses need to be positioned correctly.
Unless the radiator is oriented properly, you have no alternative in terms of placement.
You might find it helpful to watch this if you're still unsure.
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Rain_falls
08-16-2019, 10:44 PM #8

Can't you eliminate the extra RAM slots, leaving just one active?
Can't you attempt using two modules instead?
Then accessing the BIOS should become possible.
Air pockets accumulate at the top of the radiator. When the radiator hoses are extended, these bubbles are constantly transferred from the radiator to the CPU block. Air bubbles hinder fluid movement and could even reduce the lifespan of the pump.
The hoses need to be positioned correctly.
Unless the radiator is oriented properly, you have no alternative in terms of placement.
You might find it helpful to watch this if you're still unsure.

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RG48
Posting Freak
778
08-18-2019, 09:12 AM
#9
I received the AMD Boot Repair Kit which installed a Ryzen 3 1200, but I haven't been able to modify the BIOS. Additionally, I've returned my PSU via RMA without any improvement.
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RG48
08-18-2019, 09:12 AM #9

I received the AMD Boot Repair Kit which installed a Ryzen 3 1200, but I haven't been able to modify the BIOS. Additionally, I've returned my PSU via RMA without any improvement.

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slayer__is
Senior Member
521
08-18-2019, 10:35 AM
#10
I experimented with a ram stick, a motherboard powered GPU, and the cpu. After pressing N for the tpm option, it booted into the bios. I updated the bios and installed the Ryzen 5 5600X I had before. It functioned properly then. Later, when using the original GPU (RMAed [XFX 6600]), it stopped working again.
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slayer__is
08-18-2019, 10:35 AM #10

I experimented with a ram stick, a motherboard powered GPU, and the cpu. After pressing N for the tpm option, it booted into the bios. I updated the bios and installed the Ryzen 5 5600X I had before. It functioned properly then. Later, when using the original GPU (RMAed [XFX 6600]), it stopped working again.