PC fails to update with two RAM modules following CPU installation.
PC fails to update with two RAM modules following CPU installation.
It seems the displayed values aren't what you expect. The P0/R0/U0 numbers on the lid don't match the printed data. I found a CPU page with the Intel Core i5 i5-9400F details here: https://www.cpu-world.com/CPUs/Core_i5/Intel-Core i5 i5-9400F.html. Updated on January 17, 2023 by An0maly_76.
I would consider two possibilities: 1. The BIOS update for the 9400F or the device itself might not be compatible with that RAM. 2. ASRock provided incorrect support information. A less likely option is that your hardware is too old for the 9400F BIOS update to function properly. Edited January 17, 2023 by An0maly_76 Updated, more info
Sure, I’ll reach out tomorrow to verify the board information. From the BIOS update notes, Intel Platform Trust Technology is enabled by default. That might explain the memory channel problem. I’m puzzled because the i5 still works with a single stick in B1 but seems to avoid the A1 slot. I’m hoping AsRock can clarify this.
You might use a magnifying glass to inspect the slot for dust or debris. Regarding the Platform Trust, I can't comment on that. However, I've noticed RAM problems before that stem from compatibility or instability issues. Also, check if turning XMP on or off affects performance. My Patriot RAM sometimes needed manual timing and wouldn't boot at the rated speed, so I adjusted it to 2400.
I've attempted to turn XMP on and off for one of the drives, but no change was noticed. I plan to enable XMP across all sticks and compare their clock speeds against their standard settings, as this could be the problem. Additionally, I'll use a magnifying glass to inspect the socket, checking for any bent pins or dust that might be affecting performance.