F5F Stay Refreshed Hardware Desktop PC fails to start or load after adding the M.2 SSD, even once it’s taken out.

PC fails to start or load after adding the M.2 SSD, even once it’s taken out.

PC fails to start or load after adding the M.2 SSD, even once it’s taken out.

L
Lindinger
Member
208
05-31-2021, 10:02 PM
#1
Yesterday my NVMe M.2 SSD arrived (1TB XS70) and I began the installation. When I powered on my PC, there was no display or logo appearing, and I couldn’t access the BIOS. I decided to remove it and try again, but it wouldn’t boot at all. After using a bootable USB, I saw a clear white CPU indicator light. Could it be that I slightly dislodged the CPU while installing? I managed to hit it hard because there wasn’t much space—my setup included a MATX board and a somewhat bulky Red Devil 6600XT (later I removed the GPU to free up space, and then reinserted it). After reseating the CPU, I haven’t booted yet. The thermal paste looked poor, didn’t spread evenly, had air bubbles or gaps (as mentioned), and felt greasy. While this isn’t the kind of issue I should be focusing on, I’ve spent a lot of time troubleshooting.

In terms of steps I’ve tried:
- Checked DP/HDMI cables
- Switched GPU ports
- Confirmed proper GPU connection
- Reset CMOS and adjusted pins
- Used integrated graphics in CPU
- Replaced RAM
- Changed SATA ports on the boot drive
- Removed all drives except the boot drive
- Booted without any drives
- Tested monitors and 2 monitors
- Tried using only a single stick of RAM
- Reseated GPU
- Looked for loose power connectors
- Disconnected USBs/Drives to reach BIOS
- Used a bootable USB

Other attempts were made but I can’t recall the details.
L
Lindinger
05-31-2021, 10:02 PM #1

Yesterday my NVMe M.2 SSD arrived (1TB XS70) and I began the installation. When I powered on my PC, there was no display or logo appearing, and I couldn’t access the BIOS. I decided to remove it and try again, but it wouldn’t boot at all. After using a bootable USB, I saw a clear white CPU indicator light. Could it be that I slightly dislodged the CPU while installing? I managed to hit it hard because there wasn’t much space—my setup included a MATX board and a somewhat bulky Red Devil 6600XT (later I removed the GPU to free up space, and then reinserted it). After reseating the CPU, I haven’t booted yet. The thermal paste looked poor, didn’t spread evenly, had air bubbles or gaps (as mentioned), and felt greasy. While this isn’t the kind of issue I should be focusing on, I’ve spent a lot of time troubleshooting.

In terms of steps I’ve tried:
- Checked DP/HDMI cables
- Switched GPU ports
- Confirmed proper GPU connection
- Reset CMOS and adjusted pins
- Used integrated graphics in CPU
- Replaced RAM
- Changed SATA ports on the boot drive
- Removed all drives except the boot drive
- Booted without any drives
- Tested monitors and 2 monitors
- Tried using only a single stick of RAM
- Reseated GPU
- Looked for loose power connectors
- Disconnected USBs/Drives to reach BIOS
- Used a bootable USB

Other attempts were made but I can’t recall the details.

B
BadMemory
Member
206
05-31-2021, 11:53 PM
#2
B
BadMemory
05-31-2021, 11:53 PM #2

D
DarkEyesHD
Junior Member
1
06-01-2021, 12:18 AM
#3
Ok definitely will try that, waiting until Monday to try all the recommend trouble shooting as that’s when my thermal paste ships. If reseating the CPU and re-applying thermal paste doesn’t solve it I’m gonna have to bring it to a shop to have parts switched out to see if the motherboard died or something else did. But one other question I disabled my iGPU in the bios but I cleared my CMOS so it should be re-enabled correct?
D
DarkEyesHD
06-01-2021, 12:18 AM #3

Ok definitely will try that, waiting until Monday to try all the recommend trouble shooting as that’s when my thermal paste ships. If reseating the CPU and re-applying thermal paste doesn’t solve it I’m gonna have to bring it to a shop to have parts switched out to see if the motherboard died or something else did. But one other question I disabled my iGPU in the bios but I cleared my CMOS so it should be re-enabled correct?

W
WhoIsKiller
Member
135
06-01-2021, 02:25 PM
#4
I believe that's a good point, but I still disabled it for now.
W
WhoIsKiller
06-01-2021, 02:25 PM #4

I believe that's a good point, but I still disabled it for now.

Z
ZarkLR
Member
201
06-18-2021, 02:44 PM
#5
Adrenaline produced 40 watts from the iGPU during gameplay, so I chose to turn it off. Thought it was just extra heat and power draw with a 450W power supply, plus it gave me some flexibility for overclocking. Perhaps the numbers I saw weren’t what I expected, hehe.
Z
ZarkLR
06-18-2021, 02:44 PM #5

Adrenaline produced 40 watts from the iGPU during gameplay, so I chose to turn it off. Thought it was just extra heat and power draw with a 450W power supply, plus it gave me some flexibility for overclocking. Perhaps the numbers I saw weren’t what I expected, hehe.

3
3DG1M3R
Junior Member
37
07-06-2021, 10:50 PM
#6
I would take it a bit further and extract everything. If there are no issues, it points to a CPU or motherboard problem.
3
3DG1M3R
07-06-2021, 10:50 PM #6

I would take it a bit further and extract everything. If there are no issues, it points to a CPU or motherboard problem.

Z
ZethPlays
Member
195
07-06-2021, 10:59 PM
#7
Only a single RAM module is needed to start up.
Z
ZethPlays
07-06-2021, 10:59 PM #7

Only a single RAM module is needed to start up.

S
S1ayer11
Junior Member
29
07-07-2021, 03:16 AM
#8
Boot order starts with CPU, then BIOS, followed by RAM. If there are no errors when zero RAM is used, the CPU or motherboard is likely faulty. This helps quickly eliminate those two parts in a non-functioning setup.
S
S1ayer11
07-07-2021, 03:16 AM #8

Boot order starts with CPU, then BIOS, followed by RAM. If there are no errors when zero RAM is used, the CPU or motherboard is likely faulty. This helps quickly eliminate those two parts in a non-functioning setup.

M
Matzix
Member
56
07-07-2021, 04:18 PM
#9
I started without any RAM installed and the CPU debug indicator remains active. I also attempted to update the BIOS using the MSI-recommended method; the BIOS light flashed briefly and stayed on for more than 20 minutes. I’m unsure whether this indicates a successful or failed flash, as some users report different behaviors after a BIOS update. I’m awaiting further guidance from MSI while considering hardware swaps as a possible next step.
M
Matzix
07-07-2021, 04:18 PM #9

I started without any RAM installed and the CPU debug indicator remains active. I also attempted to update the BIOS using the MSI-recommended method; the BIOS light flashed briefly and stayed on for more than 20 minutes. I’m unsure whether this indicates a successful or failed flash, as some users report different behaviors after a BIOS update. I’m awaiting further guidance from MSI while considering hardware swaps as a possible next step.

S
SoulRawr
Member
191
07-08-2021, 12:35 AM
#10
No, it wasn't the mobo.
S
SoulRawr
07-08-2021, 12:35 AM #10

No, it wasn't the mobo.