F5F Stay Refreshed Hardware Desktop PC fails to power on when using two RAM sticks, yet functions properly with just one.

PC fails to power on when using two RAM sticks, yet functions properly with just one.

PC fails to power on when using two RAM sticks, yet functions properly with just one.

M
maphantom
Member
70
02-17-2019, 04:24 PM
#1
Hey everyone! To sum it up quickly, I assisted my brother with his PC upgrade. He was running an R5 3600 and GTX 1660, which was the main change. When I first powered it on, his temperatures were higher than expected, making me think the cooler might be misaligned (NH-L9A). After repositioning it correctly, he still couldn’t boot. After some testing, I discovered that using a single RAM stick resolves the issue—both sticks fit in the same slot, but stacking them doesn’t work. Anyone have any ideas on how to fix this? I’ve tried reseating RAM, updating CMOS, reinstalling CPU and GPU, and even swapping the motherboard (B450i AORUS WIFI). Let me know your thoughts!
M
maphantom
02-17-2019, 04:24 PM #1

Hey everyone! To sum it up quickly, I assisted my brother with his PC upgrade. He was running an R5 3600 and GTX 1660, which was the main change. When I first powered it on, his temperatures were higher than expected, making me think the cooler might be misaligned (NH-L9A). After repositioning it correctly, he still couldn’t boot. After some testing, I discovered that using a single RAM stick resolves the issue—both sticks fit in the same slot, but stacking them doesn’t work. Anyone have any ideas on how to fix this? I’ve tried reseating RAM, updating CMOS, reinstalling CPU and GPU, and even swapping the motherboard (B450i AORUS WIFI). Let me know your thoughts!

W
wedcake
Junior Member
35
02-23-2019, 10:39 AM
#2
Use a single stick to test each RAM slot. If any slot fails, it might indicate a faulty slot.
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wedcake
02-23-2019, 10:39 AM #2

Use a single stick to test each RAM slot. If any slot fails, it might indicate a faulty slot.

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BlueBaery
Member
229
02-26-2019, 12:09 PM
#3
I'll attempt this immediately!
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BlueBaery
02-26-2019, 12:09 PM #3

I'll attempt this immediately!

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SpaceEV
Junior Member
37
02-26-2019, 05:52 PM
#4
The system starts up using the nearest PCI slot to the CPU. When you switch to the second slot, it turns on but doesn’t boot further, though RAM remains active.
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SpaceEV
02-26-2019, 05:52 PM #4

The system starts up using the nearest PCI slot to the CPU. When you switch to the second slot, it turns on but doesn’t boot further, though RAM remains active.

X
xXAutumnFoxXx
Member
60
03-03-2019, 12:07 AM
#5
When the mobile is within the return window, send it back and purchase a new one. If not, contact Gigabyte's support and request an RMA.
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xXAutumnFoxXx
03-03-2019, 12:07 AM #5

When the mobile is within the return window, send it back and purchase a new one. If not, contact Gigabyte's support and request an RMA.

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MadMats100
Member
129
03-03-2019, 01:20 AM
#6
Brand and model of the RAM are not specified. The motherboard BIOS is confirmed as fully up to date.
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MadMats100
03-03-2019, 01:20 AM #6

Brand and model of the RAM are not specified. The motherboard BIOS is confirmed as fully up to date.

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BubbaNitro
Member
160
03-03-2019, 01:38 AM
#7
Hello! The new KLEVV Kras X is ready for the RAM slot. The 2x8GB, 3200MHz mobile BIOS has been recently updated.
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BubbaNitro
03-03-2019, 01:38 AM #7

Hello! The new KLEVV Kras X is ready for the RAM slot. The 2x8GB, 3200MHz mobile BIOS has been recently updated.

2
27Danick
Member
154
03-04-2019, 09:26 AM
#8
The issue may stem from a faulty CPU connection or an incompatible motherboard.
2
27Danick
03-04-2019, 09:26 AM #8

The issue may stem from a faulty CPU connection or an incompatible motherboard.

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Blacklisted_
Junior Member
42
03-04-2019, 10:31 AM
#9
Yes, it's feasible to use bent pins while the CPU is seated and connected to one RAM slot.
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Blacklisted_
03-04-2019, 10:31 AM #9

Yes, it's feasible to use bent pins while the CPU is seated and connected to one RAM slot.

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kittyjudy123
Junior Member
17
03-04-2019, 10:56 AM
#10
It could happen if a pin linked to the second RAM slot is twisted or failing to connect properly.
K
kittyjudy123
03-04-2019, 10:56 AM #10

It could happen if a pin linked to the second RAM slot is twisted or failing to connect properly.