PC experiences unexpected shutdowns (error code 0x00000133).
PC experiences unexpected shutdowns (error code 0x00000133).
Hello guys As of recently, my PC has been randomly crashing. I initially thought it was maybe overheating but the temps seem fine I believe. A friend suggested I completely reinstall a clean version of Windows because something might have been corrupt etc but even after a clean reinstall of Windows it keeps happening. I went into the event viewer and was able to track it under Windows Logs, This is what it says: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff801160fb320). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 471d0e05-13fe-413d-8ccb-88d80109c7ed. Link to minidump on Google Drive as well, link: https://drive.google.com/file/d/1yPpVf_5...sp=sharing I am also unsure whether or not this will be able to pinpoint the exact issue as to why my PC keeps crashing but I am hoping to at least find some reassurance in knowing it might not be component related, but more like a driver-side issue (hopefully) so any information or light that can be shed as to what is causing this to happen would be very much appreciated. Thank you again so much for your time Kind regards
Windows Stability Checker Failed – BlueScreenView and Passmark Test Didn’t Pass
Hello! Thanks for your message. I'm processing your setup details. I noticed you're using the AMD Ryzen 7 3700X with a 3.6 GHz clock speed and the RTX 2070. You've got the ROG Strix B550-F with RGB lighting and a couple of memory modules. The system is powered by Corsair Hydro H100i and has a 16GB RAM setup. I see you're not applying any overclocking beyond what's already on the GPU. After installing AfterBurner last year, I didn't use it either. I'll check the memory speed once I get back—unfortunately, I don't have the records handy right now.
Thanks for your message! Yes, these programs are designed to extract information. I’ll forward everything you receive so you can review them later.
The first option is a built-in Windows utility, so no installation is required. The second and third are lightweight scripts that run within Windows, analyzing BSOD logs to identify issues. The final tool checks your RAM and requires generating a bootable USB or CD/DVD for testing.
I've received the updates. I've started the first three recommendations you suggested. I haven't bought a USB stick yet to test the RAM. BlueScreenView was the only tool that let me pull the results, so I'll include some screenshots for the other two here. Reliability Monitor: WhoCrashed: BlueScreenView.txt
You notice NVIDIA software causing system issues. It seems the NVidia drivers are interfering. I suggest removing everything via Geek Uninstaller, then using Display Driver Uninstaller to clear any remnants (must perform this in safe mode), and finally install the newest Nvidia drivers.
Thanks! I’m happy to hear you’re trying it. Just checking if your hardware is in good shape or if it’s still early to decide. It seems like the issue might be with drivers or software rather than the GPU itself, which is good news. (Sorry for the confusion earlier!)