PC experiences random crashes during gameplay but remains stable when idle and under stress tests.
PC experiences random crashes during gameplay but remains stable when idle and under stress tests.
Specs:
CPU - Ryzen 3600 @ 3.6 Ghz, no overclock & 1.28V
Memory - 2x16 GB G.Skill CL16 3200 Mhz @ 1.35V (default XMP profile)
Motherboard - MSI B450 Tomahawk Max
GPU - Zotac GTX 1070 Mini, no overclock
PSU - Corsair RM650
Stress Tests Ran:
CPU - Prime95 (Small FFTs); ran for a couple of hours w/ no overheating & no errors
Memory - Brand new; previous RAM tested using Memtest86 & was replaced after detecting errors
GPU - MSI Kombustor w/ Artifact checker; not overheating & no artifacts
PSU - Power OCCT; no issues after 90 minutes
Description of Crash:
No consistent time for when crash happens; sometimes its 10 minutes, other times it can be close to an hour. Computer force reboots w/ no BSOD & a generic crash error (Event ID 41). Previous crashes were caused by Event IDs 10110 & 10111 (HID Compliant Headset) which were handled. Crashes were also caused by faulty RAM which was replaced.
Games in Question:
Elden Ring
Lost Ark
Things I've already done:
On a fresh Windows 11 install
Reinstalled graphics drivers using DDU
Disabled Fast Startup & HDD turning off after X minutes in Power Plan
Updated BIOS to latest revision
Replaced thermal paste on both CPU & GPU
Swapped out motherboard & PSU w/ completely new ones; did not help & returned them afterwards
Disabled Automatic Restart during a crash to check for dump files; seems like the crash is happening too fast for Windows to properly generate a dump file
After trying to figure out the sources of crashing for the last couple of days, I am completely lost at this point. I've gotten my system to the point where I can browse comfortably and complete work, but I cannot pinpoint the potential reasons for the random crashes occurring when I'm trying to play a game. I've seen other posts that connect crashes to Easy Anti-Cheat (which both games use), but that did not seem to be the issue after disabling it when playing Elden Ring. I've also seen posts linking crashes to specific graphics driver revisions, but going down the line of driver versions would take an ungodly amount of time. Is it still possible that this is happening due to a hardware issue even though the system seems to handle being maxed out fine? Are there specific driver versions that are known to be stable? Any direction I could be pointed towards would be appreciated.
It seems like a PSU problem and the Corsair PSU you use is often reported to fail during random power spikes that aren't usually handled by the system. This issue typically occurs in games with large pixel decoding files or similar scenarios where it happens more frequently than expected. However, since you mentioned trying a different PSU, it's unclear which one was used.
Hey,
I've been dealing with the same issue for a few months now.
Changing the processor multiplier in the BIOS seems to have fixed it—moving from x36 (3600MHz) to x34 worked.
I also tried other solutions like swapping the motherboard or memory, but nothing helped.
Hope this gives you some guidance, try it and tell me what happens.
It seems there are concerns about unstable currents affecting the CPU performance. Both of you appear to have stability issues with the PSU and system specifications.