PC enables black screen whenever external SSD is used for photos. (Troubleshooting needed)

F5F Stay Refreshed Hardware Desktop PC enables black screen whenever external SSD is used for photos. (Troubleshooting needed)

PC enables black screen whenever external SSD is used for photos. (Troubleshooting needed)

PC enables black screen whenever external SSD is used for photos. (Troubleshooting needed)

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patorus
Member

108

06-23-2016, 05:59 PM

#1

My Trigkey S5 mini PC runs a Ryzen 7 5800H with a 35-watt power limit, 32GB of DDR4 RAM at 3600mhz (brand specific), and no dedicated graphics card. Recently I got a new monitor that displays colors well, but it keeps freezing whenever I try to import photos into Adobe Lightroom. This issue also occurs with other operating systems and even when using Windows for photo editing. On both Windows and Linux, the system crashes or blacks out when I attempt to load my library or photos, especially on an external SSD. The power source is a 65-watt 19-volt external unit. I’m struggling to figure this out and would appreciate any advice.

P

patorus

06-23-2016, 05:59 PM #1

My Trigkey S5 mini PC runs a Ryzen 7 5800H with a 35-watt power limit, 32GB of DDR4 RAM at 3600mhz (brand specific), and no dedicated graphics card. Recently I got a new monitor that displays colors well, but it keeps freezing whenever I try to import photos into Adobe Lightroom. This issue also occurs with other operating systems and even when using Windows for photo editing. On both Windows and Linux, the system crashes or blacks out when I attempt to load my library or photos, especially on an external SSD. The power source is a 65-watt 19-volt external unit. I’m struggling to figure this out and would appreciate any advice.