Pc displays a black screen while attempting to connect to the game.
Pc displays a black screen while attempting to connect to the game.
Hello everyone,
I constructed my PC two years ago and have been operating it smoothly until now. Here’s the current configuration:
Processor: Ryzen 9 7900X
Graphics Card: EVGA 3080 XC3 Ultra Gaming (10G-P5-3885)
Motherboard: ASRock X670E Steel Legend (BIOS version 3.12.AS02)
Memory: G.Skill DDR5 2x16GB (F5-6000U3636E16G)
Storage: Kingston SNV2S1000G
Hard Drive: Hitachi HDS71010CLA332
Power Supply: Gigabyte 750W (Model GP-P750GM)
Cooler: Corsair H150i
I encountered some problems recently. The issue began during a CS2 session. My screen went black while the computer remained powered on. I shut it down by pressing the power button. After updating the BIOS and reinstalling the GPU drivers, the problem temporarily stopped, but the black screen reappeared after 24 hours.
I conducted several diagnostics: FurMark and Prime95 tests showed no errors. The Windows Memory Diagnostic detected an issue. I removed one RAM stick, ran the test again—no errors found. However, when I tried to play games afterward, the screen still went black.
An OCCT stability test indicated no problems with CPU or RAM individually, but combined testing caused a crash. Temperatures stayed below 75°C during monitoring.
I suspect the RAM might be faulty. I’ve ordered replacement RAM and will retest once it arrives. Please help me resolve this issue.
Welcome to the forums, newcomer!
PSU:
Gigabyte 750W (Model GP-P750GM)
It’s time to replace this PSU at the earliest! Many in the industry call it a disaster. I’d look for a dependable PSU that can provide 850W for the whole system—either by borrowing or borrowing from a friend—and check if the problem continues.
Run DDU to clear all GPU drivers (Intel, AMD, Nvidia) in Safe Mode, then install the newest GPU driver manually via an elevated command: right-click the installer and select Run as Administrator.
Memory:
G.Skill DDR5 2x16GB (F5-6000U3636E16G)
You’re missing a few letters in your SKU for the RAM. Could you share a link to confirm this part?
Also, if you think the RAM might be the cause, try another RAM kit and see if the issue remains. Perform memtest 10 on each stick separately and then in dual-channel mode, placing them in slots A2 and B2.
End of Life indicates a potential difficulty in returning the item through RMA, as it comes with a product lifetime warranty. G.Skill will still honor their warranty as long as the product remains in production. Regarding the RAMs, they are intended for Intel systems. I would have considered a kit featuring AMD's E.X.P.O branding to ensure optimal compatibility.
I resolved the issue by swapping the RAM for a Kingston Fury KF560C30BBEK2-32 and the power supply for an EVGA SuperNOVA 850W (520-5G-0850-K2). No further problems have arisen so far.