PC crash occurs right after the miHoYo logo in Honkai Impact 3rd. Assistance needed.
PC crash occurs right after the miHoYo logo in Honkai Impact 3rd. Assistance needed.
I decided to play this title after hearing positive reviews. However, it stopped before I reached the main screen. I updated Direct X, installed new drivers, and tested on Windows 10 versions 2004 and 1909 with the same issue. I also ran it as an administrator and checked all compatibility settings. My PC specs are: Ryzen 1600, RX 5700XT, 16GB RAM. Game crash log below.
Honkai Impact 3rd [version: Unity 2017.4.18f1 (5736849e9d26)] InControlNative.dll triggered an Access Violation (0xc0000005) in module InControlNative.dll at address 0033:cf6b22b3. Error happened on 2020-09-17_194524. File location: F:\Games\Honkai Impact 3rd\Games\BH3.exe, run by WeAreVenom. Memory usage: 16% with 16314 MB RAM and 19258 MB paging space. User address space is large. Reading from ffffffff caused the violation. Context details are shown above.
In this situation, RDI, RSI, RAX, RBX, RCX, RDX, RIP, RBP, SegCs, EFlags, RSP, SegSs, R10, R11, and others were recorded. The stack shows a specific sequence ending with 0x2c00feb0. No changes were made to the game except the username field was altered. I attempted all possible fixes but still face this problem. Please let me know if you have any suggestions. Thank you!