PC Crash
PC Crash
Hello, I don't see an error code displayed on the blue screen. Could you share memory dumps with us so we can examine them? That would help determine if the issue is related to drivers, bugs, or hardware problems such as a faulty power supply.
Hi, I reviewed this situation with a knowledgeable friend, and it seems the problem isn’t related to driving. If you need further guidance, feel free to ask.
Furthermore, the complete reinstallation of my drivers failed to resolve the issue.
CPU model: Intel Core i9-13900 with 24 cores, up to 5.6 GHz, 36MB cache. Motherboard: GIGABYTE Z790 GAMING X AX (LGA1700, DDR5, PCIe 5.0, Wi-Fi 6E). RAM: 32GB Corsair VENGEANCE DDR5 5200MHz (2×16GB). GPU: NVIDIA GeForce RTX 4090 24GB with HDMI and DP output. M.2 SSD (primary): 1TB Samsung 990 PRO M.2 NVMe PCIe 4.0 (up to 7450 MB/s read, 6900 MB/s write). SATA SSD (storage): 1TB Samsung 870 QVO 2.5" SATA 6Gb/s (up to 560 MB/s read, 530 MB/s write). Power supply: CORSAIR RMx Series 1000W — modular, 80 Plus Gold, ultra quiet.
Recent NVIDIA updates are triggering crashes and black screens on certain 13th-gen Intel systems with RTX 4090 (including my setup). Restoring to the driver from December 10, 2024, resolved the issue. My hardware: i9-13900, Z790 Gaming X AX, 32GB DDR5-5200, RTX 4090, Windows 11 Home 64-bit. Issues included random game/app crashes, TDR errors, and occasional BSODs post-update. Fixing involved rolling back to the older driver, performing a clean install (DDU suggested), and disabling automatic updates. Reliability Monitor now shows no video hardware errors after the rollback. If this affects you, consider the rollback and share your experience with NVIDIA’s feedback channel.
After eliminating all other potential reasons, CPU wear might be the cause. If your device is still under warranty, contact Intel to initiate a return merchandise authorization. Verify that no other parts are faulty. Try running your CPU on a different machine if possible. Good luck!
It seems your friend might not have deep technical expertise. It’s still a good idea to refresh the mobile BIOS if you haven’t done so in the past few months. The CPU details matter especially for 13th and 14th generation Intel processors during troubleshooting.