PC continues to display a black screen yet the system remains active?

F5F Stay Refreshed Hardware Desktop PC continues to display a black screen yet the system remains active?

PC continues to display a black screen yet the system remains active?

PC continues to display a black screen yet the system remains active?

W

WaZtoX
Member

115

05-23-2023, 07:15 PM

#1

My PC frequently shuts down to a black screen while playing games, but today it happened even when I was just watching YouTube. The game audio and video still play in the background, so I have to restart the computer manually. Sometimes, when I need to restart, I end up reinstalling AMD drivers because they’ve disappeared and the PC doesn’t recognize the GPU. However, when that happens, my GPU and CPU temperatures are normal, indicating it’s not overheating.

W

WaZtoX

05-23-2023, 07:15 PM #1

My PC frequently shuts down to a black screen while playing games, but today it happened even when I was just watching YouTube. The game audio and video still play in the background, so I have to restart the computer manually. Sometimes, when I need to restart, I end up reinstalling AMD drivers because they’ve disappeared and the PC doesn’t recognize the GPU. However, when that happens, my GPU and CPU temperatures are normal, indicating it’s not overheating.

J

Jonas_123
Junior Member

21

05-27-2023, 01:49 AM

#2

Consider underclocking the card as I've recommended.
If that doesn't help, try using an older driver, perhaps starting with a more basic one before adjusting the clock.
If neither works, could you tell me the PSU make and model? It might be a better idea to check there first.
If it's a failing unit, it could be due to the graphics card, a bad video cable, or other issues.
You might want to ask someone to lend parts, a new graphics card, or a working video cable.
Also follow and run the provided guide:
https://support.microsoft.com/en-au...em...6e85d4094e

J

Jonas_123

05-27-2023, 01:49 AM #2

Consider underclocking the card as I've recommended.
If that doesn't help, try using an older driver, perhaps starting with a more basic one before adjusting the clock.
If neither works, could you tell me the PSU make and model? It might be a better idea to check there first.
If it's a failing unit, it could be due to the graphics card, a bad video cable, or other issues.
You might want to ask someone to lend parts, a new graphics card, or a working video cable.
Also follow and run the provided guide:
https://support.microsoft.com/en-au...em...6e85d4094e

E

EndermanMan18
Senior Member

250

05-27-2023, 07:22 AM

#3

The PSU is Corsair RM750x and it appears the GPU VRAM clock speed remains steady at 1988 MHz even when not in use, which is typical.

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EndermanMan18

05-27-2023, 07:22 AM #3

The PSU is Corsair RM750x and it appears the GPU VRAM clock speed remains steady at 1988 MHz even when not in use, which is typical.

M

Mostacheu
Member

63

05-28-2023, 05:47 PM

#4

I believe the clock speed is connected to the Windows power plan. If it's running in high performance mode, that could be the reason. If that's the case, try balancing it with a minimum processor state at 10%.

M

Mostacheu

05-28-2023, 05:47 PM #4

I believe the clock speed is connected to the Windows power plan. If it's running in high performance mode, that could be the reason. If that's the case, try balancing it with a minimum processor state at 10%.

P

perciphilus
Junior Member

28

05-29-2023, 06:43 AM

#5

Alright, I managed to resolve the issue. The original setup was too basic, which is why next GPU wouldn't work well. The PC still shows a black screen when connected to the second monitor, but after playing videos and gaming on the main one for an hour, it's now working properly. The solution was to revert the AMD drivers back to an earlier version.

P

perciphilus

05-29-2023, 06:43 AM #5

Alright, I managed to resolve the issue. The original setup was too basic, which is why next GPU wouldn't work well. The PC still shows a black screen when connected to the second monitor, but after playing videos and gaming on the main one for an hour, it's now working properly. The solution was to revert the AMD drivers back to an earlier version.