PC Blackscreening
PC Blackscreening
Hi, I've noticed persistent black-screen problems lately, especially when playing games. These issues started around the past year and only happen during gaming sessions, not while using other apps or the desktop. The video cuts out suddenly but audio remains clear from Discord. My system specs include an AMD Ryzen 5 5600X with several high-end components. I've tried cleaning the GPU, updating drivers, and switching cables. The graphics card is still under warranty—should I return it for repair?
Check these chipset drivers here: https://www.amd.com/en/support/chipsets/...t-am4/b550
Confirm, if the GPU driver is failing? You can verify this by opening the Event Viewer and going to Windows Logs > System. Events are listed chronologically, so you may need to scroll to the moment your PC froze. The relevant entries should mention 'nvlddmkm has stopped responding...'. If found, the black screen likely stems from an Nvidia driver crash—though it might appear to recover but not fully. Possible solutions: 1) Remove all GPU drivers via DDU and reinstall fresh; 2) Update the motherboard BIOS if needed; 3) Update chipset drivers; 4) Perform a clean Windows installation (delete partitions, restart); 5) If the issue continues after a fresh OS install, consider the card is defective and initiate an RMA. You can also test on another machine to see if the problem persists. Also, adjust any overclock settings back to default if you have them. Keep us updated.
Thank you for your timely advice. I've been using a new Windows version since the end of last year because my SSD boot failed and I kept seeing black screens on both installations. Fast startup works in both BIOS and Windows. Following your suggestions, I refreshed my chipset drivers, which I hadn't updated recently. It seems to have helped—no more black screens now, though it can still occur occasionally. Checking the Event Viewer around the times of the crashes showed an error related to the GPU: The NVIDIA FrameView SDK service terminated with error code 4294967293. I plan to update my BIOS as well, which I haven't done in a while. I'm hoping the driver fixes resolved the issue. Thanks for your support.
The black-screening resumed recently. In the event viewer I spotted a warning about the graphics card: "Display driver nvlddmkm stopped responding and has successfully recovered." I’ve encountered various reasons for this problem online—RAM, power supply, Razer peripherals, or even the GPU itself. I’ve checked everything in this discussion, but I’m unsure how to pinpoint the exact cause.
To reach the root of the issue, you'll need another functioning computer with reliable components that you can exchange. If the problem continues after reinstalling Windows, it’s likely a hardware or compatibility issue rather than a software or driver problem. Devices like RAM, GPUs, storage drives, and power supplies are generally interchangeable today. However, motherboards and CPUs usually don’t work well across different systems.