PC black screen occurs shortly after logging into Windows.
PC black screen occurs shortly after logging into Windows.
Hello,
I've faced a peculiar problem over the past few months. At times, after logging into Windows, my computer would crash and restart, displaying an error code labeled BlueScreenView. Other times, it would simply go black and require manual shutdown. Generally, when the PC resets itself, it usually recovers for the rest of the day, but in cases where I need to shut it down manually, I have to do it several times before it functions properly throughout the day. The only short-term fix has been re-seating the GPU, which resolves the issue temporarily for about a week or two before it returns.
Here’s what I’ve attempted:
- Updated GPU drivers
- Installed replacement RAM
- Re-seated the GPU (works for roughly a week or two)
The errors encountered during self-resets are:
020326-17765-01.dmp 2026-02-03 1:06:04 PM 0x00000116 ffffe784`cdc0a010 fffff800`3738a120 ffffffff`c000009a 00000000`00000004 dxgkrnl.sys dxgkrnl.sys+186d7d x64 ntoskrnl.exe+4fb240
C:\WINDOWS\Minidump\020326-17765-01.dmp 24 15 26100 7,610,284 2026-02-03 1:06:35 PM
My system specifications are:
RTX 4070TI Super
GSKILL Ripjaws 6000MHz 32GB (formerly patriot viper; replaced after a faulty stick)
MSI PRO Z790-P WIFI
INTEL CORE i7 13700K 16C 5.4GHZ
80PLUS GOLD PCIE 5.0 POWER SUPPLIES: 850W (MSI?)
Do you have any long-term solutions for this? This is quite unusual—normally I can leave the PC on when sleeping and wake it up without issues, but I always turn it off before bed. The problem typically appears after the first boot and persists until it self-resolves.
When checking temperatures via HWinfo64, everything looks normal. The GPU temperature stays between 50-65°C during certain games, and the CPU around 60-75°C.
Check the Reliability History/Monitor and Event Viewer for any error codes, warnings, or events recorded just before or during the black screens.
Reliability offers a more user-friendly interface; timeline views might help identify trends.
Event Viewer demands more time and effort to interpret.
Both methods allow clicking for additional details, though their usefulness varies.
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Ensure all critical data is duplicated at least twice in separate locations away from the affected PC. Confirm backups are recoverable and readable.
Power down, unplug, and open the case.
Remove dust and debris.
Inspect thoroughly with a bright flashlight to spot damage signs: exposed conductors, bent wires, melting, corrosion, discolored spots, loose or missing screws, scratches, sagging parts, swollen components.
Here are some additional details from the reliability history.
During inspections, it appears that hardware issues have occasionally led to Windows malfunctioning properly.
These records provide further context about the system's behavior and troubleshooting steps taken.
Review the open reliability history and monitor recent events, focusing on any errors or warnings over the past few days. Choose one day to expand its details and capture a screenshot. Repeat this process for the other selected days. Finally, save the complete timeline image.
Currently about 2.5 years old. Has experienced some intense gaming and a bit of video editing.
Images attached: https://imgur.com/PbvtHEz https://i.imgur.com/PbvtHEz.png https://imgur.com/ZuTkG42 https://i.imgur.com/ZuTkG42.png https://imgur.com/j3Bdwe0 https://i.imgur.com/j3Bdwe0.png https://imgur.com/iiY8yMu https://i.imgur.com/iiY8yMu.png https://imgur.com/ILrSU2F https://i.imgur.com/ILrSU2F.png
Just to confirm: Are all crucial data safeguards in place?
Make sure everything is securely stored at least two copies away from the PC itself. Check that these backups can be retrieved and understood.
This is standard procedure and should be carried out consistently.
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Different errors – hardware issues…
My initial assumption is a faulty connection or improper seating.
Turn off the system, disconnect it, and open the enclosure.
Remove dust and any obstructions.
Inspect everything by both visual and tactile means: connectors, cards, RAM, jumpers, and case links must be completely secure.
Use a strong flashlight to look for signs of wear: exposed wires, bent or compressed cables, melting points, rust, discoloration, loose or absent screws, scratches, cracks, sagging parts, or swollen components.
No visible physical damage detected.
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The probable next cause is the power supply unit.
Also remember that electrical problems might have led to OS file corruption and issues with installed applications.
Be alert for recurring app or file names. I also observed NVIDIA was present – monitor for similar patterns.
Additional insights may exist.