PC Black on screen during gameplay post-upgrade.
PC Black on screen during gameplay post-upgrade.
I hope someone can assist you. My computer frequently displays black screens while playing games. Here are the details of my system: CPU – AMD Ryzen 9 5900X 3.7 GHz, 12-core; GPU – MSI GeForce RTX 3070 with 8 GB VRAM; Motherboard – Gigabyte X570 AORUS ELITE ATX AM4; RAM – G.Skill Trident Z Neo 32 GB (2×16 GB) DDR4-3600; PSU – Corsair RM750x 750W, 80+ Gold certified. I recently upgraded from a Ryzen 3600 to the 5900X and increased RAM from 16GB to 32GB. I also updated my BIOS to support the new processor. These are all the changes I made, and since then the black screens have started. Initially, I thought it was due to an unstable XMP profile, but even without it, the issue persists. Do you have any advice or suggestions? I’ve been working on this for about two weeks now and am getting frustrated. My plan is to replace the entire motherboard and try a different one. Any guidance would be greatly appreciated. Thank you.
I've encountered some unusual problems with my 5900X / RTX3060ti setup using a 32GB DDR4-3200 system. Also worth noting, the 5900X only handles up to 3200 Mhz DOCP, so pushing it to 3600 might be contributing to the issue. Regarding my case, the board is pending repairs, and it seems the manufacturer hasn't approved my RAM package for this model. They haven't even validated any of the kits designed for gaming in a 32GB configuration at 3200. For a gaming motherboard, this is concerning. Additionally, the timings and voltages shown on the board don't align with those of my RAM modules. I'd suggest verifying the DIMM specifications and voltage needs first; you might need to replace the RAM or consider Crucial Ballistix as a more suitable option for Ryzen.
Run DDU in safe mode, then update the drivers, check if the issue persists. This problem occurred on two machines. On the first, a faulty NVIDIA driver caused issues; the second machine had a PSU failure preventing it from handling the load. Initially the first machine blacked out and froze, while the second machine turned off the display briefly before restarting after a short delay.
I've already adjusted the timing and voltages manually. I also attempted to raise the voltage settings in the hope of achieving stability, but that didn't work. I'm not certain the memory issue is the cause—my cinebench scores are normal, and I can run games without crashes. However, opening a game causes it to crash within 1 to 5 minutes.
The issue lies in the compatibility between your RAM specifications and the motherboard. Your RAM is rated for 3600, but the 5900X only supports up to 3200. Running it at 3600 might be contributing to the problem. It seems you've configured timings and voltages for the 5900X's maximum supported 3200, but there may be a mismatch. The board is being returned for repair after both DIMMs passed tests, yet one still won't boot. The RMA report indicates a problem, though the DIMMs worked fine at full speed. Always verify compatibility before installation.
I'm hoping things work out for you. Some individuals manage to succeed, but I've found that what works isn't always just about RAM compatibility. Factors like timing, voltage, and even the brand matter with Ryzen processors. There seems to be a problem when trying to match specific Ryzen models with certain Corsair RAM sets lately. I haven't identified a clear standard yet. I'm sure AMD claims the 5900X can handle up to 3200 MHz, but it's also important to check if your motherboard supports that setup and whether it matches the capacity you have. In my experience, the RAM supplier said my kit fits, but the board maker never confirmed it, and I remember purchasing the same part number around the same time. It looks like my board needed to trade off RAM size for speed, so other kits from the same brand could run at 3200 MHz, but not in a 2x16 or 4x8 layout. They also tested other brands' kits for 32GB at that speed, using different timing and voltage settings. At 2666 MHz, more options became available, which is unusual. Additionally, it seems Asus created a gaming motherboard tailored for Ryzen's Zen3 architecture, yet they didn't test or certify it for the top-tier gaming RAM lines from the main compatible manufacturer. It's like GM building a ZL-1 Camaro with nitrous boost while the engine isn't designed for it. Updated August 5, 2022 by An0maly_76 Added more details
I adjusted the settings manually, reduced the speed to 3200, entered safe mode, used DDU to reinstall drivers, and restarted the game. It crashed shortly after. This was unusual since the previous night it worked well for about an hour and a half. I’m torn between replacing the board or upgrading the power supply. EDIT: It just occurred outside the game.