F5F Stay Refreshed Hardware Desktop PC becomes frozen and forces a restart, displaying a black screen.

PC becomes frozen and forces a restart, displaying a black screen.

PC becomes frozen and forces a restart, displaying a black screen.

T
TemkaPlay
Member
160
12-01-2023, 12:58 AM
#1
Pc froze unexpectedly after changing network adapter settings. I forced shutdown by repeatedly pressing the power button. When I tried to turn it back on, there was no display, though the CPU fan was running. I've tried several steps so far: removed CMOS battery, unplugged RAM, disconnected all peripherals, and checked another PC with the same components working. Could you help identify the problem? Thanks.
T
TemkaPlay
12-01-2023, 12:58 AM #1

Pc froze unexpectedly after changing network adapter settings. I forced shutdown by repeatedly pressing the power button. When I tried to turn it back on, there was no display, though the CPU fan was running. I've tried several steps so far: removed CMOS battery, unplugged RAM, disconnected all peripherals, and checked another PC with the same components working. Could you help identify the problem? Thanks.

G
GoPatriots1
Member
221
12-01-2023, 02:01 AM
#2
JBAT1 appears to be your Clear CMOS pins. Did you connect them using a tool like a screwdriver or paperclip? This should reset your BIOS back to its default settings, and you should likely reach your BIOS menu. I usually began by just shorting JBAT1, and if needed, also removed the battery.
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GoPatriots1
12-01-2023, 02:01 AM #2

JBAT1 appears to be your Clear CMOS pins. Did you connect them using a tool like a screwdriver or paperclip? This should reset your BIOS back to its default settings, and you should likely reach your BIOS menu. I usually began by just shorting JBAT1, and if needed, also removed the battery.

U
Unmigrate
Senior Member
644
12-03-2023, 01:41 AM
#3
I took out the CMOS battery but didn’t touch those two pins. Once you said so, I did. Still, the issue hasn’t changed.
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Unmigrate
12-03-2023, 01:41 AM #3

I took out the CMOS battery but didn’t touch those two pins. Once you said so, I did. Still, the issue hasn’t changed.

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cookiedough909
Posting Freak
782
12-07-2023, 08:01 PM
#4
When BIOS isn't reachable, the issue likely lies with the system's connection or your graphics card. Turning off a network card shouldn't affect whether it boots into Windows. You'd just lose internet access. Have you tried a different display cable? Are there alternative ports on your motherboard to test? Could using a separate GPU reveal output? Is there another monitor available for testing? If none of these steps help and you've already checked the power supply, the main problem probably involves a faulty CPU or motherboard—hard to pinpoint without replacement parts.
C
cookiedough909
12-07-2023, 08:01 PM #4

When BIOS isn't reachable, the issue likely lies with the system's connection or your graphics card. Turning off a network card shouldn't affect whether it boots into Windows. You'd just lose internet access. Have you tried a different display cable? Are there alternative ports on your motherboard to test? Could using a separate GPU reveal output? Is there another monitor available for testing? If none of these steps help and you've already checked the power supply, the main problem probably involves a faulty CPU or motherboard—hard to pinpoint without replacement parts.

M
mateuszmamona
Member
174
12-07-2023, 11:36 PM
#5
Thank you for your response. I apologize for the delayed reply. I purchased this PC from a repair shop, which found the motherboard to be defective. They then swapped it out with a replacement part.
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mateuszmamona
12-07-2023, 11:36 PM #5

Thank you for your response. I apologize for the delayed reply. I purchased this PC from a repair shop, which found the motherboard to be defective. They then swapped it out with a replacement part.