PC automatically shuts down following a Windows error

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Redz
Member

118

12-31-2019, 02:02 PM

My PC would unexpectedly shut down after the Windows logo appeared. I sent it to a repair shop after checking all possible fixes, but they diagnosed it as a corrupted Windows system that resolved the issue temporarily. Now it’s restarting again randomly. I can leave it on for a while, but once I start working, it will restart normally. I’ve replaced the CPU, RAM, GPU, water block, and cables. I also swapped out the RAM and PSU, tried another GPU, and everything is set up correctly this time. The problem seems resolved since the last incident. Here are my PC specs: Ryzen 5 3600x (unoverclocked), water-cooled RTX 2070 Super (unoverclocked), 16GB DDR4 3200MHz, RGB Corsair Aorus X570 Pro, Wi-Fi motherboard, Corsair 750W 80 Plus Bronze PSU, 256GB M.2 SSD, 128GB SSD, and a 500GB HDD with a 2TB drive.

Redz

12-31-2019, 02:02 PM #1

fireroster
Member

150

01-10-2020, 09:01 AM

Could the issue stem from a faulty motherboard, power supply unit, or microcontroller? Are RAM slots 2 and 4 available, and is XMP support active?

fireroster

01-10-2020, 09:01 AM #2

Could the issue stem from a faulty motherboard, power supply unit, or microcontroller? Are RAM slots 2 and 4 available, and is XMP support active?

LebeleuGirls
Junior Member

01-10-2020, 03:43 PM

Windows is installed on this drive. Did you reinstall Windows on the same storage device?

LebeleuGirls

01-10-2020, 03:43 PM #3

Windows is installed on this drive. Did you reinstall Windows on the same storage device?

Goldblock_HD
Junior Member

01-18-2020, 07:32 AM

Psu has been changed already, RAM is in slots 2 and 4, Xmp is disabled.

Goldblock_HD

01-18-2020, 07:32 AM #4

Psu has been changed already, RAM is in slots 2 and 4, Xmp is disabled.

Siked
Member

114

01-18-2020, 09:40 AM

Windows is stored on my 128GB SSD because that's where they installed it during the reinstall. I suspect other drives may also contain old files from previous installations, which I can't completely remove. I'm leaning toward formatting each drive.

Siked

01-18-2020, 09:40 AM #5

Vykor817
Member

214

01-19-2020, 07:34 PM

The drive is several years old, and it's from a specific brand. You should verify if the drive is damaged; it could be an issue unrelated to Windows.

Vykor817

01-19-2020, 07:34 PM #6

The drive is several years old, and it's from a specific brand. You should verify if the drive is damaged; it could be an issue unrelated to Windows.

RockerMorton
Member

187

01-21-2020, 10:36 AM

The M.2, SSD, and Barracuda 2TB drives are all from just a single month ago. The newest model is the 500GB drive. I’ve confirmed that both the M.2 and SSD are functioning properly.

RockerMorton

01-21-2020, 10:36 AM #7

The M.2, SSD, and Barracuda 2TB drives are all from just a single month ago. The newest model is the 500GB drive. I’ve confirmed that both the M.2 and SSD are functioning properly.

Freakiiianyx3
Senior Member

694

01-21-2020, 04:41 PM

It seems the RAM, PSU, and GPU were swapped. My best guess is the motherboard.

Freakiiianyx3

01-21-2020, 04:41 PM #8

It seems the RAM, PSU, and GPU were swapped. My best guess is the motherboard.

MrKryp
Senior Member

643

01-25-2020, 08:43 AM

If this happens, I’ll be really frustrated with a broken board that cost me $200 already. Fortunately, I can get a more affordable one to see if the issue is resolved.

MrKryp

01-25-2020, 08:43 AM #9

If this happens, I’ll be really frustrated with a broken board that cost me $200 already. Fortunately, I can get a more affordable one to see if the issue is resolved.

Ingredeints
Junior Member

01-27-2020, 11:19 AM

#10

Don't assume the motherboard is the issue—it's still rebooting even though it's a brand-new unit.

Ingredeints

01-27-2020, 11:19 AM #10

Don't assume the motherboard is the issue—it's still rebooting even though it's a brand-new unit.

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