F5F Stay Refreshed Software Operating Systems pc at random crash

pc at random crash

pc at random crash

B
Bombartia
Senior Member
430
04-16-2023, 04:08 PM
#1
092724-5437-01.zip contains the dump information
the computer crashes unexpectedly, displaying a black screen or restarting/freezing
thanks
B
Bombartia
04-16-2023, 04:08 PM #1

092724-5437-01.zip contains the dump information
the computer crashes unexpectedly, displaying a black screen or restarting/freezing
thanks

O
OverlordCoby
Member
169
04-16-2023, 05:28 PM
#2
Update immediately upon freezing artifacts and installing new DMP
MEMORY.zip https://1drv.ms/i/c/f5e3327597bc5549/EYW...g?e=qYVaXV
and a picture of one monitor
O
OverlordCoby
04-16-2023, 05:28 PM #2

Update immediately upon freezing artifacts and installing new DMP
MEMORY.zip https://1drv.ms/i/c/f5e3327597bc5549/EYW...g?e=qYVaXV
and a picture of one monitor

R
Russin
Member
161
04-16-2023, 07:25 PM
#3
I'm concerned about these dumps indicating a failing CPU. One of them is empty, which raises an issue, and another contains a WHEA_UNCORRECRTABLE_ERROR related to a hardware failure check. The two most critical dumps are both related to CLOCK_WATCHDOG_TIMEOUT bugs, occurring when the processor doesn't respond to a clock synchronization request. This might be caused by a faulty driver; I'll need to review the kernel dump to confirm—your kernel dump appears corrupted as well, which is another concern, though usually this points to a failing CPU.

I've saved your kernel dump on two different browsers, so you may want to re-upload it if needed.

It would be prudent to stress test your CPU before proceeding. First, ensure the PC is clean—especially the fans and blades—and verify that your CPU cooler is working correctly (which one do you have?). Position the P in a space with ample airflow around it. This test will definitely cause the CPU to overheat.

Consider running Prime95 and a CPU temperature monitor (CoreTemp works well). Keep the temperature monitor active throughout the tests; your CPU will heat up.

Execute each of the three Prime95 tests—smallFFTs, largeFFTs, and Blend—in sequence for at least one hour per test, with two hours being ideal. If Prime95 produces error messages, if the system freezes or crashes (BSOD), or if the CPU temperature hits 72°C (your CPU's maximum), halt the tests and report the outcome.

Please remember: a well-cooled and stable CPU should handle all Prime95 tests without issue.

P.S.: The small FFT test tends to stress the CPU more than RAM, while the large FFT test does the opposite; the Blend test combines both.
R
Russin
04-16-2023, 07:25 PM #3

I'm concerned about these dumps indicating a failing CPU. One of them is empty, which raises an issue, and another contains a WHEA_UNCORRECRTABLE_ERROR related to a hardware failure check. The two most critical dumps are both related to CLOCK_WATCHDOG_TIMEOUT bugs, occurring when the processor doesn't respond to a clock synchronization request. This might be caused by a faulty driver; I'll need to review the kernel dump to confirm—your kernel dump appears corrupted as well, which is another concern, though usually this points to a failing CPU.

I've saved your kernel dump on two different browsers, so you may want to re-upload it if needed.

It would be prudent to stress test your CPU before proceeding. First, ensure the PC is clean—especially the fans and blades—and verify that your CPU cooler is working correctly (which one do you have?). Position the P in a space with ample airflow around it. This test will definitely cause the CPU to overheat.

Consider running Prime95 and a CPU temperature monitor (CoreTemp works well). Keep the temperature monitor active throughout the tests; your CPU will heat up.

Execute each of the three Prime95 tests—smallFFTs, largeFFTs, and Blend—in sequence for at least one hour per test, with two hours being ideal. If Prime95 produces error messages, if the system freezes or crashes (BSOD), or if the CPU temperature hits 72°C (your CPU's maximum), halt the tests and report the outcome.

Please remember: a well-cooled and stable CPU should handle all Prime95 tests without issue.

P.S.: The small FFT test tends to stress the CPU more than RAM, while the large FFT test does the opposite; the Blend test combines both.