Payed for 50mbps, speed test shows 30mbps
Payed for 50mbps, speed test shows 30mbps
I bought a 50 Mbps plan but when I checked my connection at home, speedtest.net showed much lower speeds. I tried resetting the router, disconnecting everything except my PC, and even unplugging all cables for five days, but nothing changed. What should I do next?
Running on ADSL via phone lines is typical and you're likely operating at full capacity. For cable internet, reach out to the provider—they should be delivering the advertised speeds. Speed tests can be inconsistent due to server traffic or location factors, but I haven't encountered significant drops in my experience.
FTTH, FTTN and xDSL links in homes are commonly shared. You’re likely to experience faster speeds around midnight when fewer users are accessing the network. Wireless or Ethernet options tend to be more reliable. A direct Ethernet connection usually provides the best performance.
Review the agreement once more. Your payment covers UP TO. The service is verified at the provider's location, not your residence. AT&T DSL in the US experienced this problem; you were billed for 48Mb/s, which is their guarantee, not yours.
You reside in Greece, correct? The provider doesn't matter—Cosmote, Vodafone, or any other. If it's ADSL, you were promised up to 50 Mbps, but you can't do much except switch contracts if a cheaper option exists with lower Mbps. I'm 99% sure you got VDSL, so contact them right away for a fix. For VDSL via fiber, you should receive the speed advertised or at most a reduction of 4-5 Mbps.