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DRAGON91160
Member
108
04-29-2019, 07:34 PM
#1
I recently changed my computer from a Core i7 6700K to a Ryzen 9 39000X. The specifications include 2 Nvidia GTX 1080 SLI Ryzen 3900X, an Aorus master X570, a Western Digital SSD with RAID0, 32GB Corsair memory at 2666MHz. At first, I didn’t set up RAID0 and just installed Windows on one drive, testing everything for a month. The system worked fine until I tried to enable sleep mode and it would shut down unexpectedly. I searched online but didn’t find a solution. Many suggestions mentioned disabling fast boot, adjusting PCIe power settings, or ensuring drives never sleep. Still, I’m unsure what’s causing the problem—possibly drivers, configurations, or a faulty component. Currently, I’m using the latest motherboard firmware (F10, 2019-11-21) and the latest RAID drivers (AMD 9.3.0.38, 2019-10-18). The reliability monitor flags a "bad shutdown," but clicking it gives no details. Device manager shows no hardware issues. How can I determine the exact cause of the shutdown?
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DRAGON91160
04-29-2019, 07:34 PM #1

I recently changed my computer from a Core i7 6700K to a Ryzen 9 39000X. The specifications include 2 Nvidia GTX 1080 SLI Ryzen 3900X, an Aorus master X570, a Western Digital SSD with RAID0, 32GB Corsair memory at 2666MHz. At first, I didn’t set up RAID0 and just installed Windows on one drive, testing everything for a month. The system worked fine until I tried to enable sleep mode and it would shut down unexpectedly. I searched online but didn’t find a solution. Many suggestions mentioned disabling fast boot, adjusting PCIe power settings, or ensuring drives never sleep. Still, I’m unsure what’s causing the problem—possibly drivers, configurations, or a faulty component. Currently, I’m using the latest motherboard firmware (F10, 2019-11-21) and the latest RAID drivers (AMD 9.3.0.38, 2019-10-18). The reliability monitor flags a "bad shutdown," but clicking it gives no details. Device manager shows no hardware issues. How can I determine the exact cause of the shutdown?

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SjoerdMC
Member
200
04-29-2019, 10:30 PM
#2
I finally resolved the issue, though it wasn't clear which component was the problem. Both Intel and Realtek network cards were installed at once, making it hard to identify the faulty one. After reinstalling them together, the system now sleeps properly.
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SjoerdMC
04-29-2019, 10:30 PM #2

I finally resolved the issue, though it wasn't clear which component was the problem. Both Intel and Realtek network cards were installed at once, making it hard to identify the faulty one. After reinstalling them together, the system now sleeps properly.