F5F Stay Refreshed Power Users Networks Packet loss figures vary across connections.

Packet loss figures vary across connections.

Packet loss figures vary across connections.

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LaniBooster
Senior Member
344
03-11-2016, 05:17 AM
#1
Ok, recently I've been having lots of problems with my internet. For starters i dont know much about all this, im just trying to gather all the help and information i can to fix this. Im having 20-50% packet loss and is almost constant. Im a gamer so i play a lot, i try to compete in tournaments but my internet has stopped me from doing so. Ive changed DNS, reset both my router and modem more than once, updated firmware on both, changed and tried different ethernet cables but the problem is still there. I also checked my bufferbloat and it goes through the roof. Im talking about 1000ms+ bufferbloat, I pinged my ip between pc and router and it says i have 0 packet loss so im lost, i dont know what else to do. Im going to call ISP and get a tech in to see if theres any bad cables or anything because this problem is getting into me and cant play or even watch anything without lagging or stopping. Modem: CM700 DOCSIS 3.0 Router: Netgear R6700 Nighthawk AC1750 I have 150mbps down and 10 upload speeds. If you guys can suggest anything else ill be more than glad to hear.
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LaniBooster
03-11-2016, 05:17 AM #1

Ok, recently I've been having lots of problems with my internet. For starters i dont know much about all this, im just trying to gather all the help and information i can to fix this. Im having 20-50% packet loss and is almost constant. Im a gamer so i play a lot, i try to compete in tournaments but my internet has stopped me from doing so. Ive changed DNS, reset both my router and modem more than once, updated firmware on both, changed and tried different ethernet cables but the problem is still there. I also checked my bufferbloat and it goes through the roof. Im talking about 1000ms+ bufferbloat, I pinged my ip between pc and router and it says i have 0 packet loss so im lost, i dont know what else to do. Im going to call ISP and get a tech in to see if theres any bad cables or anything because this problem is getting into me and cant play or even watch anything without lagging or stopping. Modem: CM700 DOCSIS 3.0 Router: Netgear R6700 Nighthawk AC1750 I have 150mbps down and 10 upload speeds. If you guys can suggest anything else ill be more than glad to hear.

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Deneth_
Member
175
03-17-2016, 01:28 AM
#2
I believe this could mean your modem supports only 1.4 Gb/s while you have 1.5 Gb/s available. You can check details here: https://www.netgear.com/home/products/ne...CM700.aspx. That’s the information I have for you.
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Deneth_
03-17-2016, 01:28 AM #2

I believe this could mean your modem supports only 1.4 Gb/s while you have 1.5 Gb/s available. You can check details here: https://www.netgear.com/home/products/ne...CM700.aspx. That’s the information I have for you.

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united32
Senior Member
433
03-17-2016, 01:41 AM
#3
That's the modem I own, it matches those specifications.
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united32
03-17-2016, 01:41 AM #3

That's the modem I own, it matches those specifications.

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RepoRizer
Posting Freak
872
03-18-2016, 01:01 PM
#4
I thought so too. That's all I managed to locate for you—I hope it was useful.
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RepoRizer
03-18-2016, 01:01 PM #4

I thought so too. That's all I managed to locate for you—I hope it was useful.

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DriveIn
Senior Member
739
03-18-2016, 02:44 PM
#5
Are you connected via Wi-Fi? Have you verified with Ethernet to eliminate any interference? Using a PING test, did you perform a sustained ping over an extended period? For example, ping -n 500 192.168.1.1. It’s advisable to identify the source IP address where you’re experiencing loss and use WinMTR for locating it. You can access Wireshark or check the Network tab in Windows Resource Monitor. Launch your game, connect to the server, and packet reporting will display the IP or hostname.
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DriveIn
03-18-2016, 02:44 PM #5

Are you connected via Wi-Fi? Have you verified with Ethernet to eliminate any interference? Using a PING test, did you perform a sustained ping over an extended period? For example, ping -n 500 192.168.1.1. It’s advisable to identify the source IP address where you’re experiencing loss and use WinMTR for locating it. You can access Wireshark or check the Network tab in Windows Resource Monitor. Launch your game, connect to the server, and packet reporting will display the IP or hostname.

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Astryd_Is_Back
Junior Member
11
03-21-2016, 12:51 PM
#6
Uncertain about its connection to the Puma 6 issues. However, it seems all 32 Channel Docsis 3.0 modems likely use the Puma 6 chip, which appears faulty. Arris is facing lawsuits over these devices. Intel was expected to provide a firmware update that ISPs would then deploy, though it's unclear if the fixes will be fully effective. Firmware offers some help but not a complete solution.
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Astryd_Is_Back
03-21-2016, 12:51 PM #6

Uncertain about its connection to the Puma 6 issues. However, it seems all 32 Channel Docsis 3.0 modems likely use the Puma 6 chip, which appears faulty. Arris is facing lawsuits over these devices. Intel was expected to provide a firmware update that ISPs would then deploy, though it's unclear if the fixes will be fully effective. Firmware offers some help but not a complete solution.