F5F Stay Refreshed Hardware Desktop Open Google Chrome, then access SSD settings to trigger a full system crash or BSOD.

Open Google Chrome, then access SSD settings to trigger a full system crash or BSOD.

Open Google Chrome, then access SSD settings to trigger a full system crash or BSOD.

T
ThatMiningGuy
Senior Member
704
10-29-2021, 01:44 PM
#1
Review the video https://youtu.be/tCKhtw6kt9E. I attempted a clean install of Windows and swapped the drive, but the issue remains. I tried Ubuntu too, which failed with an "Read-Only filesystem" error. It seems there might be a hardware concern. Removing the motherboard from the case resolved the problem temporarily before it reappeared. The BSOD thread suggests the OS is Windows 11 (64 bit). It’s unclear if it was originally installed as an OEM or retail version, the system age, or if the OS was recently reinstalled. Details like CPU model, graphics card, power supply, and cooling unit were provided.
T
ThatMiningGuy
10-29-2021, 01:44 PM #1

Review the video https://youtu.be/tCKhtw6kt9E. I attempted a clean install of Windows and swapped the drive, but the issue remains. I tried Ubuntu too, which failed with an "Read-Only filesystem" error. It seems there might be a hardware concern. Removing the motherboard from the case resolved the problem temporarily before it reappeared. The BSOD thread suggests the OS is Windows 11 (64 bit). It’s unclear if it was originally installed as an OEM or retail version, the system age, or if the OS was recently reinstalled. Details like CPU model, graphics card, power supply, and cooling unit were provided.

T
Theminersdeath
Junior Member
13
11-03-2021, 10:06 PM
#2
Chrome's performance depends on the setup; it may not feel fully optimized right away, especially if extensions or customizations are applied.
T
Theminersdeath
11-03-2021, 10:06 PM #2

Chrome's performance depends on the setup; it may not feel fully optimized right away, especially if extensions or customizations are applied.

J
Jesuss_
Member
154
11-05-2021, 10:01 PM
#3
In the video, you’re already logged in using your account. The extension is already set up. You need to uninstall Chrome and reinstall it, but it crashes with a BSOD when you try to log in. You’re unable to test further.
J
Jesuss_
11-05-2021, 10:01 PM #3

In the video, you’re already logged in using your account. The extension is already set up. You need to uninstall Chrome and reinstall it, but it crashes with a BSOD when you try to log in. You’re unable to test further.

P
paperclip364
Member
174
11-13-2021, 01:18 AM
#4
It seems like a hardware concern given you've already performed a clean Windows install. The BSOD indicating a critical process termination usually points to a software issue, right? Since your system started from a fresh installation, it likely wasn't corrupted. Have you tested other browsers? Would this problem occur with Firefox specifically? I recommend running an SFC scan and opening Command Prompt as administrator. Enter "sfc /scannow" and press Enter. After completion, check for errors, then use DISM to fix them: dism /online /cleanup-image /scanhealth. If the scan shows no issues, proceed with checkdisk via "chkdsk /r" in the command prompt to verify disk health.
P
paperclip364
11-13-2021, 01:18 AM #4

It seems like a hardware concern given you've already performed a clean Windows install. The BSOD indicating a critical process termination usually points to a software issue, right? Since your system started from a fresh installation, it likely wasn't corrupted. Have you tested other browsers? Would this problem occur with Firefox specifically? I recommend running an SFC scan and opening Command Prompt as administrator. Enter "sfc /scannow" and press Enter. After completion, check for errors, then use DISM to fix them: dism /online /cleanup-image /scanhealth. If the scan shows no issues, proceed with checkdisk via "chkdsk /r" in the command prompt to verify disk health.

T
TanysToy
Junior Member
48
11-21-2021, 07:08 AM
#5
If you're encountering issues on the login screen, it might indicate a hardware problem with your SSD. I'd consider using Crystaldiskinfo to assess drive health, though results could be inconclusive. If you can't open the command prompt, try booting from a USB drive with Windows installed and press F8 during startup to access repair options. Ultimately, if the problem persists, contacting the manufacturer for an RMA is the most reliable solution.
T
TanysToy
11-21-2021, 07:08 AM #5

If you're encountering issues on the login screen, it might indicate a hardware problem with your SSD. I'd consider using Crystaldiskinfo to assess drive health, though results could be inconclusive. If you can't open the command prompt, try booting from a USB drive with Windows installed and press F8 during startup to access repair options. Ultimately, if the problem persists, contacting the manufacturer for an RMA is the most reliable solution.

G
Gagsu
Member
195
11-21-2021, 07:37 AM
#6
Here is Crystal disk info of the 2 SSD that I have already tried and got the BSOD with Chrome. I don't think it will be SSD. because I have already tried 2 different SSD (but the same model).
G
Gagsu
11-21-2021, 07:37 AM #6

Here is Crystal disk info of the 2 SSD that I have already tried and got the BSOD with Chrome. I don't think it will be SSD. because I have already tried 2 different SSD (but the same model).

C
coolervanqed
Member
66
11-21-2021, 07:53 PM
#7
Power off Safe Mode and remove Chrome. Restart in standard mode and fetch the latest Google Chrome setup file from google.com/chrome. It’s possible an extension is triggering crashes—try installing a fresh version without linking to your Google account first.
C
coolervanqed
11-21-2021, 07:53 PM #7

Power off Safe Mode and remove Chrome. Restart in standard mode and fetch the latest Google Chrome setup file from google.com/chrome. It’s possible an extension is triggering crashes—try installing a fresh version without linking to your Google account first.

T
Time_TV
Member
102
11-21-2021, 08:56 PM
#8
Ensure the system supports generating small memory dumps.
T
Time_TV
11-21-2021, 08:56 PM #8

Ensure the system supports generating small memory dumps.

B
Brek_
Member
249
11-21-2021, 11:39 PM
#9
The system operates smoothly now. I'm hoping it will stop crashing again.
B
Brek_
11-21-2021, 11:39 PM #9

The system operates smoothly now. I'm hoping it will stop crashing again.