Only a small amount of power is being used when the CPU is under stress.
Only a small amount of power is being used when the CPU is under stress.
The log confirms a faulty Dell laptop with the exact issue we discussed. The system displays the precise problem we mentioned before. Timestamp details show multiple instances of CPU throttling at 10W despite the advertised 45W capacity. The temperature remains low, indicating no real heat issues. This behavior is unusual and not typical for any Dell model. The repeated power limit warnings point to a serious hardware or software conflict. It’s clear this isn’t a standard setting—Dell appears to be handling it in an unusual way. I recommend reaching out to Dell support for clarification. Their team’s guidance will help resolve this quickly. This pattern is widespread across their laptops, which suggests a broader problem.
@unclewebb Haha, I could turn the call into a Dell slander video.
The Dell representatives are accustomed to handling customers with limited knowledge. Make sure they understand the situation. The opportunity is over. Anticipate any worries being dismissed. Take steps to bring this issue to a more senior level for resolution.
The first person got frustrated since I refused to let him perform a remote diagnostics. The second asked about my power supply, claiming it was a 130-watt adapter and told me I had the incorrect charger for my laptop. I realized I should have needed a 180-watt one instead.
Dell provides both a 130W and a 180W power adapter for the G3 G3590. It seems a 180W adapter might be necessary for optimal performance, but this detail isn’t clearly shown on their product page. The throttling you’re seeing isn’t listed as a feature of the 130W model. You may need to purchase a 180W adapter and check logs for power restrictions. The adapter rating and throttling settings aren’t directly linked, though they could be connected indirectly. It’s possible Dell set the CPU limit to 10W with a 130W adapter; this lack of documentation is worth asking about at the next support conversation.